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“Excellent Location, Staff & Value for Money” 4 of 5 stars
Review of Ca' Pagan

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Ca' Pagan
San Marco 3268 | Calle de le Carrozze, 30124 Venice, Italy (San Marco)   |  
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Hotel amenities
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10% off room rate
Ranked #38 of 384 Hotels in Venice
Certificate of Excellence 2014
1 review
“Excellent Location, Staff & Value for Money”
4 of 5 stars Reviewed July 14, 2014

Small 'guest house' which offers excellent value for money, especially considering the central location and great service. Its worth upgrading to the Deluxe rooms if you can. These are perfectly spacious for a few nights stay. The breakfast is basic, but adequate and the staff were very helpful. Overall, I would certainly recommend it.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

Traveler rating
    295
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
San Bernardino, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

Ca Pagn is a bit tough to find but well worth it!
Called hotel for directions after getting off of the vaporetto. Clerk gave us directions and when we walked down the cozy alley where the hotel was located, he was waiting for us. He said that he knew that it was a bit tough to find so thought he would watch for us. We were pretty impressed with that.
The hotel was clean and bright. The room's a short walk from desk up a small flight of stair's. The room size was a nice size for a European hotel. The room's in Europe for the most part seem to run a bit small.
Our room was well maintained and the ambiance reminded us of an early 20th century room. We loved it! The shower and bathroom was a nice size with plenty of lighting.
The hotel staff was very friendly and helpful and really made you feel at home.
The breakfast is a bit limited but good. The young lady serving us was never without a smile or greeting. The small out side patio was a very nice touch and was a truly serene place to enjoy your breakfast.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Ca' Pagan is a very intimate hotel with just 6 bedrooms but nevertheless operates with the efficiency of a larger hotel with a bigger staff. Reception is open 24 hours and the staff are wonderfully friendly and helpful. We were leaving very early on a Sunday morning before breakfast was due to begin but, without us having to ask, the staff laid out our breakfast early so we wouldn't go hungry!

Breakfast has more variety than other Venetian hotels we have experienced, the room was very comfortable (even though we had opted for the smallest room) and extremely clean everywhere, and our only criticism would be that there is no shower screen, so it is difficult not to flood the bathroom when having a shower. The room had free Wi-Fi, a stocked mini-bar and a safe, as well as lots of electricity sockets (more important than you may think in this age of technology!) and the bathroom has a hairdryer. The only thing missing is an iron.

The English of the staff is excellent, there are English language channels on the bedroom television (if that is important to you), the hotel is air conditioned, there is a courtyard with outdoor seating and the location of the hotel is very central, right by a vaparetto stop and just a few minutes walk from Rialto, Piazza San Marco and other squares with bars, restaurants and excellent gelatarias. Despite its central location, it is positioned on a very quiet street so there is no noise.

Booking was easy and the hotel communicated with us several times before arrival by email, including a weather forecast, so they already made us feel welcome well before we even arrived!

The hotel is very Venetian, with mirrored walls downstairs and fabric walls in the bedrooms, marble floors, wooden beams and lots of Murano glass chandeliers, so we felt we were getting the full Venice experience!

At the time of booking, this hotel was priced in the mid-range of all the hotels that came up on a Hotels.com search but this hotel really couldn't be beaten in terms of service, friendliness, comfort, cleanliness and location, even by somewhere of twice the price.

We wouldn't want to stay anywhere else on future visits to Venice - we have found perfection at Ca' Pagan.

Room Tip: We stayed in what was probably the worst of all 6 rooms ("Vienna") at the back of the hote...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario P, Responsabile reception at Ca' Pagan, responded to this review, July 11, 2014
Dear Guest ,

Thank you so much for your valuebale review .

we are glad to hear that you had an excellent stay at Ca' Pagan.

hope to have an opportunity to welcome you again in the future.
best regards.
sincerely,
Dharma Modi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reigate, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 6, 2014

Whether you're celebrating or just wanting an ideal place that complements the atmosphere and beauty that is Venice - this IS the place to stay. Don't let the "Guest House" put you off, this is a special, thoughtfully designed, exceptionally staffed and reasonably priced establishment. From the moment we walked in, until the time we checked out we were superbly looked after - expert knowledge of the places to see and eat. Easy walking distance to the Rialto and St Mark's square, very close to the S. Samuele vaparetto stop, and only a few extra minutes away from the Alilaguna stop to and from the airport. We stayed for three nights, each night taking an ice chilled bottle of Prosecco in the courtyard (one of which was a gift from the Hotel as it was my wife's birthday). Each morning we had coffee, fresh fruit, toast, croissants, meats, cheeses and cakes. The way that Dharma looked after us, I thought that he was the owner; Alketa kept the coffee coming; and Alex was there to welcome us back at all hours, often talking about his passion of American Football! Bellissimo...

Room Tip: All six rooms are individually styled, we stayed in room 1 Chippendale one of the four De Luxe rooms...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario P, Responsabile reception at Ca' Pagan, responded to this review, July 11, 2014
Dear Guest ,

Thank you so much for your possitive review .

We are glad to hear that you had an excellent stay at Ca' Pagan.

Hope to have an opportunity to welcome you again in the future.
Best regards.
Sincerely,
Dharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed July 5, 2014

My husband and I stayed at this lovely hotel for 3 nights at the start of our Italy trip. Such a quiet, peaceful location of Venice and very close to the San Samuel water stop. Our room was the Vienna, Classic room. The room is very small and dark, but very quiet and clean. It had a mini fridge and safe. The bathroom is a good size, but strange with no shower curtain. The breakfast was very good and coffee was made fresh to your liking. Staff is friendly and helpful. We used the public transportation (not to be confused as a water taxi) to visit the islands of Burrano and Murano and bought a 12 hour pass.

Room Tip: If taking public water transport from San Samuel or any unmanned station, remember to pay the gate/b...
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

From start to finish a simply pleasurable experience.
I followed the advice already posted on Tripadvisor and booked this hotel the day before arrival on a driving holiday with start/finish in Paris and looping through Germany, Austria, Italy and Switzerland with the majority of our time spent in Italy.
From the booking and confirmation process to advice on where to park on arrival to Venice, the management and staff were magnifico. A perfect blend of assistance and privacy made our stay (touring with my 12 yr old son) the experience I was hoping for for us both.
The hotel is easy to find, handy to everything in Venice and surrounds whilst being nestled in a quiet corner of the city with little pedestrian traffic.
The room was well appointed, comfortable and very quiet - slept well after pounding the cobblestones. Great choice of treats for a continental breakfast with nothing too much trouble for staff to handle. Tips and points of interested were marked on a supplied map on arrival.
A genuine sense of care and personalised service which makes the difference when a full schedule requires efficiency of movement and time.
La ringrazio molto Ca Pagan.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mario P, Responsabile reception at Ca' Pagan, responded to this review, July 6, 2014
Dear guests from Australia ,

Thank you very much for your wonderful review.

we try our best to satisfy exigence of our guest and make them feel like their own home.

Thanking you once again for your recommendation to the trip adviser users and hope to have an opportunity to welcome you again at Ca' Pagan.

best regards,
sincerely,
Dharma Modi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 1, 2014

Good value for the dollar, great location to the vaparetto and the main sites. I liked not being directly on the water because then you have even more privacy. The rooms are excellent and clean. The staff is most helpful in making arrangements for tours, cancelling stuff for you. Its a boutique hotel that oozes charm!

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ca' Pagan

Address: San Marco 3268 | Calle de le Carrozze, 30124 Venice, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#34 Romantic Hotel in Venice
#70 Family Hotel in Venice
Price Range (Based on Average Rates): $$
Number of rooms: 6
Official Description (provided by the hotel):
In the heart of the most elegant part of Venice, the comfortable rooms of Ca' Pagan offer you warm hospitality in an elegant Venetian style environment, just a stone's thrown from the prestigious Palazzo Grassi and Saint Mark's Square. The atmosphere of a small hotel that permeates Ca' Pagan is accompanied by al the most modern amenities, a loving attention to details and the delicate charm of a small internal courtyard. ... more   less 
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Also Known As:
Ca` Pagan Hotel Venice

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