We arrive at the hotel and are very impressed with the location. The morning staff are courteous and ready for us. Then we are shown to our room...via various lifts, winding corridors, connecting doors. We were never able to find it again without a map! When we approached the afternoon Manager about this he was off hand and dismissed us as idiots. The room itself was small (supposed to be a "family room", tired but clean. It was very noisy, but that's to be expected in that area near to St Marks square. Breakfast was nothing short of mean - a few slices of meat, cheese or bread (for toasting if you had time to put it through the toaster 6 or 7 times), a cereal or two, yogurt and some cheap looking buns in a basket on your table. The dining room was crowded and we were offered coffee which tasted like yesterday's dregs. We never ate breakfast after day one but were still charged 8 euros for it. All in all the worst hotel in our entire trip around central and northern Italy. I'd never stay there again!
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