We have just returned home from a wonderful stay at the Ruzzini Palace Hotel. It is very central for Rialto bridge and St Marks Square and stands in its own square, which is very pretty with a few gift shops and eateries. We had a standard room, which was more than adequate for our 2 night stay. Breakfast was of a good standard and the waitress was very efficient and polite. Our room, 407, overlooked a canal and bridge, and, although the decor was a bit dark, it did make it very atmospheric. The bath was deep and filled quickly with lovely hot water, ideal after a day of pacing the island . The whole place was immaculate. The staff were polite and helpful and our room was tidied whilst we were out. Unfortunately, on our last night another couple of hotel guests had an incident with a local couple who had clearly been drinking heavily, and this resulted in them following them into the hotel foyer and assaulting the hotel guests without provocation. The man had a cut to his hand, the police and ambulance arrived, by water of course! It was all very unfortunate and quite frightening for guests and hotel staff. This being said, I would readily recommend this hotel in a heart beat. Thank you for making our first wedding anniversary and Venice trip a memorable time.
Mandy and Phil Harris xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 7, 2013
Report response as inappropriate
We wish to thank you for your signed review, for all the nice words for our Hotel staff which made your stay so unforgettable. We thank you also for the comprehension you had for the bad experience another couple had with some drunk locals, which ended in our Hotel lobby. Wishing you’ll be back for another special occasion...don’t forget us!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.