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Ruzzini Palace Hotel: Traveler Reviews

4.0 of 5
Castello 5866, 30122 Venice, Italy
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Ruzzini Palace Hotel
Ranked #25 of 389 hotels in Venice
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639 reviews from our community

Traveler rating
    489
    123
    15
    7
    5
See reviews for
Families
102
 
Couples
450
 
Solo
11
 
Business
2
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
33 helpful votes 33 helpful votes
“Beautiful Venice”
4 of 5 stars Reviewed March 14, 2013

Just returned from a wonderful five days in Venice staying at Ruzzini Palace. Arrived after dark all the way from the airport to the hotel door by boat. Very James Bond!
Excellent location. We could and did walk everywhere albeit not always directly as Venice is a bit of a warren. We were in room 402 which was at the very top with a lovely view of the square. We found the room too hot and slept with the window open which was fine but could be noisy. The breakfast in the hotel was ok, nothing spectacular but not bad at all and plenty of it as it was buffet which ran from 7.30 to 10.30 every day. All was clean and tidy as was the whole of Venice. Top marks of this hotel must go to the staff. There was always a willing and helpful concierge or two on the desk who liked nothing better than to give you an idea of where you may wish to go on any given day taking into account the weather forecast etc. They would always help with bookings if required and with recommendations for restaurants of which there are plenty. Also thanks to Michael who was running the bar in the evening but back again to serve breakfast with a smile. We would certainly come to this hotel again. The only thing missing for me was a fluffy bath robe but I got over it!

Room Tip: Not sure if our room (402) was hot because it was effectively in the roof but it was too warm. We d...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jcjcjc about Ruzzini Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review
March 20, 2013
Dear Guest,
Thanking you for your nice words for our Hotel and the staff, especially from Michael! We wish you’ll be back for another special stay....about bath robes, they are usually provided on Junior Suite and Suites accommodations (your was a Deluxe); in any case, next time you need just to ask at the front desk...we NEVER say no...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tywyn, United Kingdom
1 review
“All we hoped it would be!”
5 of 5 stars Reviewed March 13, 2013

Stayed here 2-7th Feb for my 50th birthday, along with my husband and sister and brother-in-law. We had lovely rooms at the very top of the hotel with fantastic views over the city. Rooms were very well equipped and very comfortable. My sisters room had a problem with the shower but this was sorted as soon as we reported it. Staff were really helpful with advice and recommendations. Breakfast was really good with loads to choose from and the men really enjoyed the prosecco with breakfast! The hotel itself is really stunning - make sure you use the stairs to see the beautiful seating areas and painted walls. Really close to everything, five minute walk to St Marks Square and Rialto Bridge, lots of lovely places to eat nearby. Thank you for making our stay so special and we would love to return one day soon! Really fell in love with Venice :)

Room Tip: Top floor was nice and quiet, had amazing views, looking over towards St Marks Square
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask whatroundthecorner about Ruzzini Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review
March 16, 2013
Dear Guest,
We are happy that our efforts and efficiency have been really appreciated and that everything has been so good, as per your expectations. Wishing you’ll be back!....Thanks
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Cambs
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent”
5 of 5 stars Reviewed March 12, 2013

Stayed here 9-12 March. Fantastic location within walking distance of the main Venetian attractions i.e. St. Marks square, Rialto bridge, Doges palace. In a quiet square with lots of local restaurants nearby. Very welcoming and helpful staff. Our first room was on the top floor and very warm (24oC)! But we asked to be moved and were upgraded the second night to a larger room on 4th floor- room 306. Good buffet breakfast, lots of choice. Would definately stay again.

Room Tip: Room 306 a good choice.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Camelid about Ruzzini Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review
March 15, 2013
Dear Guest,
Many thanks for your nice words; we are happy that our efforts have been appreciated, moving to another accommodation (less warm). Waiting for your next visit!
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1 review
“Awesome!!!!!”
5 of 5 stars Reviewed March 9, 2013

Stayed here 4-7 March excellent hotel, given a room upgrade to room 402, had amazing views from top floor, overlooking the rooftops of Venice. Great location close to Rialto Bridge and San Marco square. Loads of great places to eat.
Had a fabulous time thanks to all the amazing staff in the hotel.
A big thankyou to you all. We will come again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jan110254 about Ruzzini Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review
March 15, 2013
Dear Guest,
Thanking you for your kind review. We are happy that you appreciate the free upgrade we have been able to give you...wishing you’ll be back, thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
“Perfect!!!”
5 of 5 stars Reviewed March 8, 2013

In a great location, not far to walk to all the main tourist attractions. Staff always very happy and helpful, even remembered our room number. Free trip to the glass blowing factory! Breakfast was lovely. Room nice size, clean, great views, everything you would want. Cleaned everyday. The only one thing I could mention is that there was very few plug sockets! Take an extension lead if you have a few things that need to be plugged in! But overall helped to make a brilliant trip to Venice and we would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tashabean about Ruzzini Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review
March 15, 2013
Dear Guest,
We are very happy that you enjoyed the staff efficiency and kindness. Next time ask for multiplug at the desk...don’t forget us! Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ruzzini Palace Hotel

Also Known As:
Ruzzini Palace Venice
Hotel Ruzzini Palace
Address: Castello 5866, 30122 Venice, Italy
Phone Number:
Region: Italy > Veneto > Province of Venice > City of Venice > Venice
Amenities:
Business Center Room Service Suites
Hotel Style:
#8 Romantic Hotels in Venice
#15 Luxury Hotels in Venice
#18 Family Hotels in Venice
Price Range: $$$
Hotel Class:4 star (4*)
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