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“All we hoped it would be!” 5 of 5 stars
Review of Ruzzini Palace Hotel

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Ruzzini Palace Hotel
4.0 of 5 Hotel   |   Castello 5866, 30122 Venice, Italy (Castello)   |  
Hotel amenities
Ranked #27 of 384 Hotels in Venice
Tywyn, United Kingdom
1 review
“All we hoped it would be!”
5 of 5 stars Reviewed March 13, 2013

Stayed here 2-7th Feb for my 50th birthday, along with my husband and sister and brother-in-law. We had lovely rooms at the very top of the hotel with fantastic views over the city. Rooms were very well equipped and very comfortable. My sisters room had a problem with the shower but this was sorted as soon as we reported it. Staff were really helpful with advice and recommendations. Breakfast was really good with loads to choose from and the men really enjoyed the prosecco with breakfast! The hotel itself is really stunning - make sure you use the stairs to see the beautiful seating areas and painted walls. Really close to everything, five minute walk to St Marks Square and Rialto Bridge, lots of lovely places to eat nearby. Thank you for making our stay so special and we would love to return one day soon! Really fell in love with Venice :)

Room Tip: Top floor was nice and quiet, had amazing views, looking over towards St Marks Square
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 16, 2013
Dear Guest,
We are happy that our efforts and efficiency have been really appreciated and that everything has been so good, as per your expectations. Wishing you’ll be back!....Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,019 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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Cambs
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

Stayed here 9-12 March. Fantastic location within walking distance of the main Venetian attractions i.e. St. Marks square, Rialto bridge, Doges palace. In a quiet square with lots of local restaurants nearby. Very welcoming and helpful staff. Our first room was on the top floor and very warm (24oC)! But we asked to be moved and were upgraded the second night to a larger room on 4th floor- room 306. Good buffet breakfast, lots of choice. Would definately stay again.

Room Tip: Room 306 a good choice.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 15, 2013
Dear Guest,
Many thanks for your nice words; we are happy that our efforts have been appreciated, moving to another accommodation (less warm). Waiting for your next visit!
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 9, 2013

Stayed here 4-7 March excellent hotel, given a room upgrade to room 402, had amazing views from top floor, overlooking the rooftops of Venice. Great location close to Rialto Bridge and San Marco square. Loads of great places to eat.
Had a fabulous time thanks to all the amazing staff in the hotel.
A big thankyou to you all. We will come again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 15, 2013
Dear Guest,
Thanking you for your kind review. We are happy that you appreciate the free upgrade we have been able to give you...wishing you’ll be back, thanks!
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1 review
5 of 5 stars Reviewed March 8, 2013

In a great location, not far to walk to all the main tourist attractions. Staff always very happy and helpful, even remembered our room number. Free trip to the glass blowing factory! Breakfast was lovely. Room nice size, clean, great views, everything you would want. Cleaned everyday. The only one thing I could mention is that there was very few plug sockets! Take an extension lead if you have a few things that need to be plugged in! But overall helped to make a brilliant trip to Venice and we would definitely stay here again.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 15, 2013
Dear Guest,
We are very happy that you enjoyed the staff efficiency and kindness. Next time ask for multiplug at the desk...don’t forget us! Thanks
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Worcester, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 8, 2013

What can we say - this hotel was amazing. We booked a standard room for 3 nights and were told on arrival that we had been upgraded to a junior suite. Well where to begin - the room was beautiful! Large bed, armchairs, spotlessly clean, beautiful bathroom and a wonderful view overlooking the square. All of the staff were very attentive and friendly. Breakfast had huge choice and was plentiful with fresh coffee, refilled on request. Location was spot on, central to walk everywhere. This really is a palace and took our breath away. We hope to return to Venice and would absolutely love to stay at the Ruzzini Palace again. Many thanks to all staff.

Room Tip: Ask for higher level room overlooking square
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 14, 2013
Dear Guest,
So glad that all our efforts have been really appreciated. Wishing you’ll be back....thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 6, 2013

We spent 3 days there in mid February. Upgraded to suite upon arrival. Desk staff very courteous and helpful. Hotel was very clean and in good repair. Location was good. Easy to get to most attractions by walking just a few minutes. [ We are middle aged. If you are elderly I don't think Venice would be a wise choice because you have to walk everywhere, climb steps and walk along narrow, crowded walkways.] Free internet computer located in lobby w/printer. Breakfast was well stocked and offered a reasonable continental layout (cheese, fruit, cold cuts, bread, coffee - terrible BTW, etc.) Had a very small full service bar but no restaurant, however, there are dozens of them located in a few minutes walk. Finding the hotel could be problematic. It is about a 6-8 minute walk from the Rialto water bus stop on the airport orange route. Cost 15 euro. I contacted the concierge and they sent a very detailed map which helped. The only English speaking TV channels are BBC news, Bloomberg, CNN, and Eurosport. Gets old quick when you have making the time change adjustments trying to get some sleep. Other than the price being just a bit overpriced (about 15%) I was completely satisfied and would recommend this hotel.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, March 12, 2013
Dear Guest,
We are very happy that you enjoyed your recent stay so much and that you appreciate our efforts giving you a free room upgrade to one of our Suites (when possible....we do it with great pleasure). About costs many of our readers find them in line with the Hotel category. Thanking you for your suggestions and wishing you’ll be back....don’t forget us!
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Coventry, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed February 15, 2013

I stayed at this hotel for my birthday in Nove/December 2012. Overall out stay in Venice was brilliant! - however I'm writing this review about the hotel, and not the city.

We arrived mid morning in Venice and made our way promptly to the hotel, it was difficult to find, however once you knew the surrounding streets it was very simple. We were greeted by a gentleman who's English was fantastic who checked us in quickly and efficently.
My general first impressions were good, it was a beautiful, authentic and traditional Venetian hotel.
We stayed in a standard room, which was standard, but cosy, comfortable and not as small as some people have said in other reviews. We did have a few minor maintenance issues with the room, the safe was typically temperamental and there was a piece of cardboard stuck to the floor with masking tape, which I feel is slightly on the too shoddy side for me.
The bathroom was beautiful, clean and has a nice sized bath. The bed was huge and incredibly comfortable.

It may not bother all of you, but I believe tea AND coffee (especially coffee in Italy) should be in all hotel rooms, there wasnt any coffee or milk at all, only herbal teas, I found this a shame,but no qualms if you're a black tea fan!

Our room looked on to a small canal below which was lovely, but sometimes slightly noisey, especially first thing in the morning (6am) when all the chaps are off to work.

I'm guessing due to the old architecture the walls in the our room were particularly thin, this wasnt a problem until one night (perhaps a noisey family?) and we could hear their exact conversations, and my partner said he could hear them snoring? I found this highly irritating.

Breakfast was lovely, if you're a big breakfast fan, and enjoy American or Full English breakfast you wouldnt be that impressed. It was a very much continental, but had a cracking coffee and Prosecco and Cava was also available (at no extra cost). Highly recommend the Tomatoes, Mozzarella and Basil with a Olive and cheese roll mmmmmmmmmm

The location with perfect, once you get your bearings! The hotel is situated in Santa Formosa Sq, near enough to Rialto Bridge and St Marks Sq without being too near. It's hidden away, and quiet, however could be extremely busy in summer.


We had a lovely stay, and feel that we probably went at a perfect time of year as it was lovely and peaceful.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMRuzzini, Direttore at Ruzzini Palace Hotel, responded to this review, February 27, 2013
Dear Guest,
We wish to thank you very much for the nice words you left for the impression you had about our Hotel and our Staff. We wish to remember all our readers that our Hotel has been made on a 500 years old Venetian Palazzo and the floors which are made on a typical “seminato veneziano” are constantly object of manteinance and restoration (you see, sometime heavy baggages would not help their survive).
As we already said, black tea facilities are provided from DeLuxe and superior accommodations, for fresh milk or lemon or for an Italian espresso, you can ask for at our staff anytime.
Wishing you’ll come back for another nice stay....don’t forget us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ruzzini Palace Hotel

Address: Castello 5866, 30122 Venice, Italy
Location: Italy > Veneto > Province of Venice > City of Venice > Venice > Castello
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
#21 Luxury Hotel in Venice
#22 Business Hotel in Venice
#23 Family Hotel in Venice
#28 Romantic Hotel in Venice
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ruzzini Palace Hotel 4*
Number of rooms: 29
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Also Known As:
Ruzzini Palace Venice
Hotel Ruzzini Palace

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