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“Not the friendliest hotel!” 4 of 5 stars
Review of Hotel Milano

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Hotel Milano
4.0 of 5 Hotel   |   Via Pilade Bronzetti 62, 35138 Padua, Italy   |  
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Hotel amenities
Ranked #30 of 52 Hotels in Padua
London, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Not the friendliest hotel!”
4 of 5 stars Reviewed June 7, 2013 via mobile

We stayed here for 2 nights on a Fri/Sat, the rooms were clean & comfortable but the staff lacked any customer service skills. There was no bar or restaurant open & we asked for a nightcap and were greeted with you'll have to wait! Breakfast staff were rude & unhelpful, the coffee machine ran out and we were treated like we were an inconvenience! I wouldn't recommend this hotel. Considering it was 4*, I would've expected more manners than I got!

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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123 reviews from our community

Traveler rating
    22
    54
    34
    9
    4
See reviews for
12
22
7
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Essex UK
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 7, 2013

The facilities of this hotel were ok and it was well placed for sightseeing but for a 4* hotel I would've expected the staff to be a little friendlier. We stayed on a Friday & Sat and when returning from sightseeing there was no bar open, we would've liked to have eaten in the hotel restaurant as the menu seemed very nice but was told the restaurant was closed, on a Saturday night, really! After returning from a meal out at 21.45 we asked if we could get a nightcap and were briskly told we would have to wait, appalling service! Breakfast was adequate but again if the coffee ran out and you asked for more you were greeted with huffing & puffing, we were 5mins late getting out of the breakfast room and they turned all the lights out on us! I really wouldn't like to stay at this hotel again preferring a nice little family run place.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Bournemouth
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 3, 2013

Picked this hotel solely on the basis of it relative proximity to Stadium Euganeo. There are no hotels by the stadium and this seemed to be the closest, being a 40 minute walk away.

The hotel was offering a shuttle service to the Stadium event and back but when we started walking at 7pm there seemed to be some confusion about the whereabouts of the coaches. Not sure what happened afterwards but if you are going to the Stadium it might be more reliable to walk!

The hotel itself is OK. A 'business' hotel normally I would imagine. Not inspiring but serves its purpose.

A limited amount of outdoor parking is available at no cost and there is also a secure, underground car park for 5 euro per night.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Huddersfield
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 29, 2013

We were bumped from our first choice, the M14, and sent to the Milano. The reception when we arrived was best described as distant, or aloof, yet the hotel hardly merited that attitude from the reception staff.
The rooms were clean, breakfast was from a wide range of the usual Italian cakes, meats, cheeses and fruits.
Different staff at reception on our departure were much more pleasant than those on arrival. So maybe it was pot luck.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chard, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2013

I couldn't find much wrong with this hotel. The fixtures and fittings are clean, modern and functional. Staff were helpful. Parking was convenient. My only slight criticism was that the breakfast could be more substantial but overall value was good.
I can't really comment on the location relative to the city centre, bars and restaurants because we were only used the hotel as a stopover from Marco Polo airport, but there is a lively and friendly bar just 5 minutes walk down the road called KK.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rzeszow, Poland
Top Contributor
112 reviews 112 reviews
86 hotel reviews
Reviews in 69 cities Reviews in 69 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 12, 2012

Spacious rooms, professionally friendly staff. It is clean and generally nice, comfortable bed. Breakfast is good as Italian breakfast, but not much choice for foreigners, in fact I would expect more choices from 4 stars hotel. Parking space just around corner. It is reasonably close to the old city centre, about 10 minutes walk. Internet access is free but WiFi signal is too weak in many places (including our room). We didn't spend much time in the room, but generally I would recommend it, especially if you'll get good price.

Room Tip: If you care about Internet connectivity please ask in the reception about room which is NOT at the e...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 26, 2012

The hotel's place is easy to find, with navigation you can have small problems like everywhere in Italy. The hotel is old style, close to the center. But from the reception till kitchen none of the staff was friendly. There was a group having breakfast before was so the dining hall was like a warground. Nearly nothing to eat, noone caring, when I asked for two seperate bills it was as if I wanted the reception to do the mission impossible. Thus, I wouldn't recommend it.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Milano

Address: Via Pilade Bronzetti 62, 35138 Padua, Italy
Phone Number:
Location: Italy > Veneto > Province of Padua > Padua
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#12 Luxury Hotel in Padua
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Milano 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Milano Hotel Padua

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