I read the reviews before visiting the hotel on 25th jan 2014 for 1 week and thought they are quite harsh! The rooms are clean, warm and showers always have hot water. Yes they are a bit basic but when you pay a cheap price you cannot expect 5star luxuary!!! The staff are helpful and always say hello. They speak little english which could be why people mistake them for being miserable but I found them all friendly and think being polite to others helps this friendliness to show. The breakfasts are continental style. There is a choice of 3 or 4 starters and main evening meals which are limited and not always everyones ideal choice but they were fine/edible and the portion sizes were large. And remember, you can always book B&B and eat out in the evening!!!
The hotel is centrally located with only a couple of minutes walk to Crezt lifts. Shops, Bars and restaurants are all close by too. If you want a hotel which is close to the lifts, is a place to rest you head and does not break the bank ...then this is the place for you !