We stayed in HB Aosta on 02/22/2013 - 03:02. = Hotel made a very good impression. It is quite new. Staff in reception is wonderful- polite, helpful and charming. For us - two adults and child, double room was given. The next day , after skiing, we got another, larger room, and all of our room stuff was transferred there. And items put together an extremely thorough. Surprised by the good work. Good impression remained and we were only amused by little misunderstandings - maid did not bring shampoo and soap, and the waiter kept us Russians. Consequently, our boy started to praise him in Spanish. Two negative comments, which could not change very good hotel opinion, would be because of the dinner and bath. I think the kitchen chef should be sent to Lithuania or Italy to study (joke).It serves small portions and same dishes throughout the week. After all, we were in Italy, where the food is a cult and a religion. Unfortunately, this did not feel . Breakfast was every morning the same, but tasted good. Restaurant staff was wonderful- little arrogant, but awesome. Another minor surprise – sauna is, for extra charge. I think that should be included in the price, or the price of the service possibly clearly announced. A trifle, but it could very well be solved. Will order this hotel for the next skiing holiday –thanks to the hotel staff for our wonderful stay!
Hotel made a very good impression
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing your positive experience in our hotel.
we are sorry to read your disappointment about some details during your stay at Hotel HB. We're constantly working to improve the quality of our service and our food.
we hope to see again in Aosta and in our hotel, it will be a very pleasure for us
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.