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“New Year Vacation” 5 of 5 stars
Review of Grand Hotel Trento

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Grand Hotel Trento
4.0 of 5 Hotel   |   Piazza Dante, 20, 38122 Trento, Italy   |  
Hotel amenities
Ranked #5 of 35 Hotels in Trento
Sofia, Bulgaria
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
“New Year Vacation”
5 of 5 stars Reviewed January 3, 2013

The hotel is just great. We spend like 6 nights in the hotel. It is situated just next to a small park, 2 min to the train station and 5 min far from Duomo(the heart of the city). The room we rent was double and completely enough for me and my husband needs. Bathroom is really large. Cleaning service is really prompt and without any black marks.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, January 4, 2013
Dear TsvetaG,
I thank you for such positive a feedback.
I was extremely pleased to read your full satisfaction regarding the rooms and our high level of service. I look forward to welcoming you back soon to Grand Hotel Trento.
I wish you a very happy 2013.
Andrea Allegro
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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667 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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English first
Antwerpen, Antwerpen, Belgium
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 2, 2013

I have been staying at this Hotel for Christmas for the last seven years and enjoy it every time.This year we stayed in the Imperial suite overlooking the town and must admit it is the best in the hotel 806. The WiFi finally works and the cost has fallen although there is a small charge. The restaurant has been re designed and makes it easier for breakfast. No stress and comfortable. Like it.

Room Tip: The suite's and the junior suites are well laid out and comfortable. Other rooms very Sheraton a...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, January 3, 2013
Dear David A,
I’m very pleased to note that your stay at the Grand Hotel Trento lived up to your expectations. Thank you for taking the time to share your valuable feedback.
We certainly look forward to welcome you back to Trento next Christmas.
Meanwhile I wish you a very happy New Year.
Andrea Allegro.
G.M.
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Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2012

This is a larger hotel then I normally choose to stay in, but chose it because of its location and price. The hotel is easily accessible, just across the square from the train station (which was nice since we arrived after dark), and close enough to the old part of the city that we went back several times a day. There is a large breakfast buffet with many choices, although it was difficult to get the attention of the wait staff if you wanted them to make you a (better than the machine) hot drink. The room was much larger than what we have found in other places in Italy and you could get one ting rooms here if you wanted. My only other complaint would be that the Internet was not free even in the common areas of the hotel. However we did get good recommendations for restaurants from the front desk when we came in. All in all a nice bigger hotel in a great location.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, January 2, 2013
Dear Ms_C_A_C,
Thank you for sharing your experience with all Tripadvisor travelers. I am delighted you enjoyed your stay at the Grand Hotel Trento and I hope to see you again soon.
I take this opportunity to wish you a very happy New Year!
Kind regards.
Andrea Allegro.
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Cantiano, Italy
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 28, 2012

We stayed at the Grand Hotel Trento last January ( 2012 ) for only one night, as a stopover going to ski. We were so impressed with the Grand Hotel Trento, we are going to stay again but for two nights. While we did not eat in their restaurant last year, we will do so this year as the menu looked fantastic. We thought the breakfast buffet was great, with a great variety of food. The hotel is located within 5 minutes of Centro Storico ( Old Center ), with a beautiful park directly across the street. Custodial parking at the hotel is really a big plus. The staff is so accommodating , speaking several languages and making you fell like you should never leave. Our room was absolutely spotless and the housekeepers are so very pleasant. The hotel has easy access from the Autostrade and the rail station. Walking is an absolute must in this city and with the centralized location of the hotel, you cango just about anywhere in the city by walking just a short time. Overall, we are very happy with the Grand Hotel Trento. And, did we mention the fantastic staff?

Room Tip: Stay here ! !
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, December 31, 2012
Dear Susan,
guests coming back and emphasizing on our high level of service is our ultimate reward and I thank you for pointing this out in your feedback. As a matter of fact we try our utmost to go beyond our guests expectations in the most genuine way.
I thank you for recommending the Grand Hotel Trento to Tripadvisors surfers and truly look forward to your next visit.
I wish a very Happy New Year.
Andrea Allegro
G.M.
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Birmingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 26, 2012

Lovely Hotel set in the heart of Trento not far from the castle. The rooms are nicely finished and very comfortable with beautiful views of the surrounding mountains. All in all a great location for exploring Trento and the region.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, November 28, 2012
Dear Phil,
Thank you for your overall positive and generous feedback. We hope you get the opportunity to stay with us again.
Kindest regards.
Andrea Allegro
G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
College Park, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2012

I've stayed here twice during the past three years, and have been impressed both times. The hotel is well-located: less than two blocks from both the train station and Trento's historic district. The rooms are nicely furnished, and are much more spacious than most European hotels, and the beds are quite comfortable.

The last time I was there, the staff was very helpful to me on several occasions -- one of which was that when I checked out, I forgot an envelope full of papers in my room. They have found it, and are mailing it to me in the US.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, November 28, 2012
Dear Dana,
We are happy to hear you particularly enjoyed the location and found everything you needed close to the hotel. We’d love to welcome you back for a longer stay next time and hope to see you soon.
Kindest regards.
Andrea Allegro
G.M.
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UK
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 42 cities Reviews in 42 cities
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed November 11, 2012

Great large rooms , sumptuous furnishings and public areas worth a visit on thier own.This well located hotel a short walk from the rail station ticks all the boxes.Breakfast is served with the option of a garden table (weather permitting) with a good choice. At times the staff sruggled to cope in the breakfast room ,as the hotel was very busy.
Reception staff were knowledgeable and helpfull - with the exception of our last night - the town's annual festival had set up stage outside our rooms windows - a loud and late night - no warning from the hotel.On this occasion a room at the back overlooking the car park would have been preferable - the night staff had no authority to move us.We left weary rather than rested.

Room Tip: See review normally a garden review is best.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GHTRENTO, Direttore at Grand Hotel Trento, responded to this review, November 12, 2012
Dear Mr. 23
Thank you so much for such lovely comments, we’re so pleased you enjoyed the style and ambience of the hotel. (with the exception of the last night, we are very sorry for the noise coming from the front square, it happens once a year..) We hope you’ll have a chance to enjoy the hotel again and please let us know when you are booked to stay again.
Kindets regards.
Andrea Allegro
GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Trento

Address: Piazza Dante, 20, 38122 Trento, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Trento
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
#2 Spa Hotel in Trento
#3 Luxury Hotel in Trento
#3 Business Hotel in Trento
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Trento 4*
Number of rooms: 136
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Also Known As:
Trento Grand Hotel

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