We indeed enjoyed a well needed relaxing weekend and great food at the Terme Merano. Merano is modern rather tastefully decorated hotel and is well positioned next to the river in the city centre. The staff is very professional and speaks not only Italian, but also German and some English. The hotel spa is beautiful and it's also connected to the Meran thermal baths. However, there are not enough chairs or beds for the guest at the Hotel spa. Consequently guests are putting towels on the beds and don't use the spa until later during the day. My husband fell almost twice due to the slippery wet floor. They offered tea at a corner of the spa facilities, but it was not kept in order and looked rather messy. Also the toilettes in the spa area where not clean.
The breakfast room is immaculate, the buffet is rich, fresh - one of the best I ever had in Italy. The rooms are nicely decorated and the beds very comfortable, however, we could not lower the temperature, 26 C°, in our room which resulted into that we did not sleep so well. Second night we slept with the windows open, but where disturbed by some noises outside the hotel.
No Wi-Fi in the rooms! I was quite disappointed that I could not use my ipad in our room as internet was only available by cable. Wi-Fi is available only in the lobby. On the first floor there is a computer and a printer available for hotel guests, however, the lightning was insufficient (due to missing bulbs in the lamps) where the computer was placed and we could not see the key board, or read papers, credit card numbers etc.
We had a great time, however, I would expect a little bit more from a hotel which charges 200 Euros per night. I'm confident the hotel will eventually be perfect after some "corrections" .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.