We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“lovely stay; big difference between room categories” 4 of 5 stars
Review of Hotel Aurora

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Hotel Aurora to your Saves list
Hotel Aurora
4.0 of 5 Hotel   |   Passerpromenade 38, 39012 Merano, Italy   |  
Hotel amenities
Ranked #41 of 59 Hotels in Merano
Aspen, Colorado
Top Contributor
65 reviews 65 reviews
41 hotel reviews
Reviews in 43 cities Reviews in 43 cities
82 helpful votes 82 helpful votes
“lovely stay; big difference between room categories”
4 of 5 stars Reviewed August 28, 2010

I came to Merano a couple of days ahead of my husband, so stayed in a smaller back-facing room the first two nights. For one person it was fine. The view still included the high mountains that are so breathtaking in that direction. However, I sensed this room would be uncomfortably small for the two of us, and the bathroom was cramped as well, particularly the shower stall. I asked about a better room and it was only 20€ more for the better room category, more than worth it! We faced the river, had a lovely balcony as seen in photos of the hotel, and much nicer bathroom in addition to larger, more luxurious room. The room I had for myself cost 115€ but was to be higher with double occupancy. The particular room was in a funky modern style with lots of mirrors and red retro furnishings, as seen in one of the photos on this website, The new one was more traditional but still very modern, lots of wood and tons of storage space in all forms. Bedding was comfortable though we favor the European style anyway (firm).
We did have great difficulty with the spotty Internet so basically gave up and used the computer in the lobby, which wasn't a whole lot more reliable either.
The staff was very nice though not all speak English. They would fetch someone who does when my broken Span-Italian didn't make the grade.
In either case, the breakfast was included and it was one of those stupendous European buffets with enough great food to count for breakfast and lunch together. What we'd spend on even a modest breakfast and our morning espressos outside the hotel, the inclusion of the buffet factored in make the deal much sweeter.

  • Stayed August 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

172 reviews from our community

Traveler rating
    62
    61
    31
    14
    4
See reviews for
36
74
7
15
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
The Hague
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed August 9, 2010

The hotel is being advertised as a design hotel.Our room had nothing in common with the rooms one could see on the hotel site - a small room furnished in the style of the 60s - indeed a very original idea how to turn a partially refurbished hotebll into a design hotel. On which basis was the 4 star rating awarded remains mysterious. Internet caccess free although deplorably slow, and a request must be placed with the reception for every hour used. The staff friendly.

Stayed August 2010, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aurorameran, Inhaber at Hotel Aurora, responded to this review, November 14, 2010
Dear Ms Jelle,

we thank you for having found the time to leave a comment about our hotel. With pleasure we can clear some points and explain the reasons.
We do not call our hotel a „design hotel“, as we have different kind of rooms: we have our „vintage“ rooms which are classical, and we have some „special“ rooms which are modern and designed by various architects. As you can see on our website, we distinguish our rooms in these both categories. The room you have choosen was one of our „vintage“ rooms, and that’s why it was not a modern room.
Regarding the internet access, we have to registrate all the users hour after hour, in obedience to the italian law. Currently the legislators are discussing about this law, and it seems that in the future the law will not be active anymore. So we would be able to simplify the access for our guests.
We hope that your complaints were settled to your satisfaction and we hope to may welcome you again at the hotel aurora – of course in one of our design rooms :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maidenhead
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 22, 2009

The Aurora is right in the centre of Merano, overlooking the fast-flowing river. If you've never been to Merano and love views of high mountains, get there as soon as you can. It's a lovely, uplifting place with thermal springs and of course clean mountain air. The Aurora is a modern hotel with exccellent facilities - underground car parking, really good restaurants and nicely furnished rooms. We were so impressed with the bathroom we are thinking of renovating ours along the same lines! All the staff spoke English and looked after us really well. We really felt like welcome guests. We hope to have the chance to go back.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed November 29, 2007

This is a traditional hotel that appears to be transitioning to a hip modern place and we were very lucky to stay here! We arrived in Merano at a surprisingly busy time with no reservations and were so mortified at the hotels we saw (around the 130 Euro per night range), we almost left town.

Then we tried the Hotel Aurora. After being shown the older traditional rooms (which are quite worn) we thought we'd have to look elsewhere. We were then shocked and delighted when shown their brand new design rooms! We had a great 2-night stay.

Our room was all white, with red as an accent, laminate flooring, a flat screen TV, comfortable double bed, lots of mirrors and funky lighting. The bathroom was all grey and steel, with a glass sliding door and high end chrome fixtures. It is best described as Austin Powers meets the 'W Hotel'!

The location can't be beat - it is in the centre of town, right on the Promenade, just across the river from the Therme (2 minute walk).

The price was more than we initially expected pay (as we were approaching off season), but it was good for Merano, and the extras included made it a very good value. The breakfast buffet was included and was excellent. They provided both of us with a 3-hour pass to the Therme for each night of our stay (go to the Therme - it's beautiful!). They parked our car for us for 6.50 Euro per 24 hours. Internet was available, but was overpriced at 6.50 Euro per hour.

Overall, the Hotel Aurora was a hip and happy surprise and, while the old rooms still cater to the traditional crowd, we highly recommend the chic new design rooms!

  • Stayed September 2007
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, CA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 14, 2006

We stayed for two weeks in Oct 2006, and had previously stayed for two weeks in June 1997. Both times we had the more desirable front rooms that faced the promenade and river. Rooms are average size, but well equipped, quiet and clean. The hotel is family owned and operated, and all four family members are present every day. They could not have been more helpful, and took care of all needs and quickly solved the very few problems that arose. The dining room is also outstanding, and it is wise to book a room with half pension, so that you can enjoy both the buffet breakfast, and elegant dinners. There is an extensive wine list. The location is the best in Meran, on the prommenade, close to shopping, and transportation. Clientele is mostly European as few Americans have discovered the Sud Tirol. We would certainly return a third time.

  • Liked — Helpful staff and great dining room
  • Disliked — Business services
  • Tips/Secrets — Sign up for half pension to enjoy gourmet dinners
  • Stayed October 2006, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Aurora? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Aurora

Address: Passerpromenade 38, 39012 Merano, Italy
Location: Italy > Trentino-Alto Adige > South Tyrol Province > Merano
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #41 of 59 Hotels in Merano
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Aurora 4*
Number of rooms: 36
Official Description (provided by the hotel):
The family-run hotel in perfect location, right in the heart of Merano and surroundings. The one and only hotel on the promenade along the river, just in front of the thermal bath and close to the shopping area and the gardens of Trauttmansdorff castle. We consider that our hotel has to be full of life! Spectacular designed suites, a seductive cuisine and our familiar service, in combination with our famous holiday packages and the thrilling events, are trendsetting and make you desirous of exceptional vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Odigeo and Tingo so you can book your Hotel Aurora reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Aurora, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.