The Magdalener Hof in northern Bolzano, Italy has been losing its grip on the hospitality trends for the past 3 to 4 years. On my recent stay October 18. 2013, I was shocked by the declining attention to guest and dysfunctional fixtures in the rooms 155 and 156. When the discomforts were addressed with the management and the owner, family Ramoser, it was left without response or explanation for the noted deficiencies. While the Magdalener Hof presents itself at the level of Crown Plaza or similar 3 plus star properties the reality is quite different, outright declining. When the property is compared on Value and Service my rating would be (-2 Bucks) on value and (2 Bucks) for service. If present conditions continue will I return – very unlikely!
Kind regards / Sincères Salutations / Mit freundlichen Grüßen / S pozdravem / Med vennelig hilsen/Med vänlig hälsning/ Ystävällisesti / Přeji hezký den a jsem s úctou
Tomas J. Chroust, inq.
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- Also Known As:
- Magdalener Hof Bolzano
- Magdalener Hof Hotel Bolzano