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“This is a big lie!!” 1 of 5 stars
Review of Arts Hotel

Arts Hotel
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Arts Hotel
3.0 of 5 Bed and Breakfast   |   Piazza Mazzini 35, 39100 Bolzano, Italy   |  
Hotel amenities
Ranked #24 of 30 Bolzano B&B and Inns
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
“This is a big lie!!”
1 of 5 stars Reviewed September 30, 2011 via mobile

This hotel is anything but not nice! Everything said on the web is a lie!! No aircon - hot in October, shower almost doesn't give any water, no tea/coffee facilities, no iphone/ipod dock - no art in room - nothing!!! This is a 2star hotel worth €50 max! We are no curious about the breakfast, but believe it's gonna be dissapointment as well!!!

  • Stayed October 2010
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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78 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Dublin, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 12, 2011

When we arrived, there was no hot water for a shower. There was no option for a price without breakfast, and the breakfast was mediocre at best - the coffee not up to Italian standards at all, and no cheese - very unusual for a continental breakfast. The overall choice was pretty poor. My wife found a hair in the teapot... The website looks flashy (in fact, the best thing about the hotel is its website) but the finish (when you’re actually there) is actually quite cheap - not representative of what you’d expect at this price. No minibar, no air conditioning - and it got overbearingly warm - in May. There was only one bedside lamp, the lighting was odd, there was no wall-socket or lamp on my side of the bed (poorly thought-out design) and although we asked for a two-bed, the rooms we were offered were effectively two-bed rooms with a third bed squeezed in. Overall the hotel has the feel of a hastily converted apartment block from the 50’s. Internet is only available in the foyer - not in individual rooms - and I found it to be extremely slow and unreliable. Given that the hotel seems to target arty and/or tech-savvy clients (at least, the site has this vibe) - this seems a bit out of kilter. The shower has no curtains, so the bathrooms are of the type where everything gets wet.
Overall the service was courteous, but for €110 eur, we should have chanced a stay at the Sheraton for €100 without breakfast.

  • Stayed May 2011, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arts Hotel

Address: Piazza Mazzini 35, 39100 Bolzano, Italy
Location: Italy > Trentino-Alto Adige > South Tyrol Province > Bolzano
Hotel Style:
Ranked #24 of 30 B&Bs / Inns in Bolzano
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Arts Hotel 3*
Number of rooms: 23
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