I really dont understand how this hotel has an average of 4/5. My guess is the hotel staff are leaving themselves reviews. For starters, the location is not good at all. With many reasonably priced hotels right in the centre, this was outside the centre and involved a long walk or a tram or bus ride to get into the centre. It's more like downtown Turin, with the views from the hotels reminiscent of a shanty town in Rio. The overall cleanliness of the room was poor to say the least. Have a look under you bed to be greeted by about 5 years worth of dust. We also had a couple of dead bugs on our floor. Secondly, my girlfriends camera went missing from the room whilst we were out in the day and it was unusual that the staff, who spoke ok English, didnt know what a camera was. They seemed to play dumb to it all. The televisions in the room were built in the 80s and are very small. I accidently broke the tv in our room, and owned up to it, and was subsequently charged 500 euros to replace it. I could've come back to London, bought the same tv and shipped it back to Turin for around 450 euros less. The lift in reception is tiny, me and my girlfriend couldnt fit in with our luggage. There was free street parking, but you'd be lucky to get a spot that doesnt involve a 5 minute walk to the hotel. When I told the hotel staff, there was no mention of underground parking that had been promised on their website. Our room had a stupid lamp that was very low and you cant sit by the desk without bashing your head. There was a cord that could be used to move the lamp, but it had the heaviest metal tip, so it was either bash your head on the lamp or the huge metal cord. We couldnt even fit a 1.25l bottle of coke in the fridge and there was a strange olive smell coming from our fridge. The decor was terrible, horribly painted walls and furniture that did not match the colour scheme. The air con was broken most of the time, which involved sleeping in horrible humidity.
Now the good points. . . . . . errrm. . . . that is all.
- Official Description (provided by the hotel):
- Contemporary hotel with multilingual staff is located near the River Dora, the Financial District and the Piazza Castello. ... more less
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- Also Known As:
- Alexandra Hotel Turin