We were stopping over en route to France from Lido di Jesolo, so location to city centre was secondary really. First of all, no complaints about the staff as they were generally pleasant to deal with. The room was clean and pleasant enough for a family of four.
The en suite bathroom had been adapted for disabled. The bath was a bit mouldy and it wasn't possible to close the plug, therefore showers were the only option. Worringly, the water temp changed constantly and the badly fitting shower head fell out onto my foot more than once. Ouch! The toilet constantly smelled of urine as well - not sure why...
The breakfast was okay, but nothing was ever refilled and both mornings we had to ask for bowls, plates, etc. (we arrived by 9. Service finished at 930 apparently though you'd think we were very late or something! They started taking stuff away before we were even finished which I really didn't like) You always had to ask for coffee and though the staff seemed pleasant enough if spoken to, they didn't greet you on arrival. A little thing that makes a difference in my opinion.
Room service was a challenge. It was impossible to get through on our bedroom phone both nights. Oddly, reception were always able to contact them straight away. Very very pricey to pay 13E for a cheese and ham toastie with crisps. The other food we ordered was okay, but nothing startling.
It was a real hike to reach the town centre, though we enjoyed visiting the car museum.
Overall impression - not really for families if visiting Turin. Okay for a stopover but maybe only one night.
- Official Description (provided by the hotel):
- Modern hotel which combines the international standard with a typical atmosphere. In a strategic position, it is easy to reach for anyone traveling by car, train, or plane. Novotel Torino is an ideal solution for those coming to Turin for business or leisure. ... more less
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- Also Known As:
- Novotel Hotel Turin
- Novotel Turin
- Turin Novotel