We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Avoid this hotel” 1 of 5 stars
Review of Hotel Dock Milano

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Dock Milano to your Saves list
Hotel Dock Milano
3.0 of 5 Hotel   |   Via Cernaia, 46, 10122 Turin, Italy (Centro)   |  
Hotel amenities
Ranked #36 of 127 Hotels in Turin
Portland, Oregon
Top Contributor
93 reviews 93 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
32 helpful votes 32 helpful votes
“Avoid this hotel”
1 of 5 stars Reviewed October 20, 2013

Although were things to like at this hotel....friendly and helpful staff and excellent location for my needs, the bed was the worst I've ever slept on. The mattress springs were right at the surface and it was almost impossible to get comfortable. In addition, the room was cramped and dreary. I did complain about the mattress but was not offered another room.

Room Tip: Find another hotel
See more room tips
  • Stayed October 2013, traveled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

572 reviews from our community

Traveler rating
    98
    319
    116
    28
    11
See reviews for
117
197
43
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cardiff
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 15, 2013

The room we had, although quite small and modestly furnished (we had a bigger room on our return journey which was excellent!) was clean and very comfortable. The breakfasts were 'okay' but plentiful and the reception staff were excellent, friendly and very helpful. However, the location was excellent for an overnight stay - just opposite Porta Susa station. There was also a lovely little restaurant /Pizzeria - 'Cernaia 31' opposite the hotel - ideal for the weary traveller arriving in the evening! The hotel would certainly be our first choice if in the future we need an overnight stay in Turin.

Room Tip: Ask for room 118!
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 9, 2013

We stayed here for one night in the middle of a trip to Milan and were very impressed. We arrived having left our passports in the safe of our Milan hotel. This could have been a real problem,but the staff did not make a fuss and simply offered to contact the Milan hotel for the relevant details, saving us a lot of angst. We were in room 122 which was a really good size, with a comfy bed and a welcome bathtub where we could ease ou tired limbs after a long session sightseeing. It was walkable into the centre or just around the corner you could get bus 55 or56 or tram 13. There were also a few bars and restaurants close at hand. As others have said Port Susa rail station was right there too. Breakfast offered a range of hot and cold choices.

There is lots to do in the city. To reach tHe Egyptian museum you just need to turn left on exiting the hotel and keep walking! The cinema museum looked good too, pity we'd left it to Monday to visit since all museums close on a Monday. We did the hop on hop off bus tour of the central area. At 20 euros it's not cheap but we were time limited and it was a good way to get an overview of the city. By the main stop there was a fabulous ice cream parlour where I had the most sublime ice cream ever - sold as orange it was actually tangerine. Had the place been open the morning we left I'd have gone and ordered exactly the same again. My partner had two different chocolate flavours and also thought they were delicious.
We like the look of Turin better than we did Milan. We would like to visit the city again and if we do so we shall head straight for Hotel Dock again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 30, 2013

This 3 star hotel is very convenient for the Porta Susa railway station only about 200 meters away. The room we stayed in was room 118 on the first floor that was a corner room with a double balcony overlooking the station. The breakfast is quite good with a selection of hot and cold plus fruit. The room was spacious with a large flat screen TV however there was no English speaking amongst the hundreds available. The hotel reception area could do with a revamp as it is not very welcoming with the current decor
If the hotel reads my review please rectify this situation with the TV as we hope to return next year and your neighbour hotel Diplomatic at least as Sky Sport available which we at least was able to understand when we stayed there in August

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 9, 2013

I stayed at this hotel four nights. I picked it because of the price which was very affordable. The hotel is situated in a beautiful building right next to Porta Susa railway station, 45 minutes from the airport (by bus - bus station is right in front of the railway station). The city center is maximum 15 minutes walkm but you can get several trams from the station.
The hotel is basic, but it is clean, rooms - and especially bathrooms - are large. Breakfast is ok, but I missed that they do not have vegetables and fresh fruits. The sfaff is extremely helpful, they helped us cordially. I highly recommend this hotel for business, backpackers and for everyone who wants decent service for reasonable price. I would definitely stay here again.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
Top Contributor
150 reviews 150 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
346 helpful votes 346 helpful votes
4 of 5 stars Reviewed September 2, 2013

this hotel has a great location to go every where in Turin (about 15 mns to the historic center of Turin)... it's 2 mns walk the Porta Susa Train & metro Station & the bus stop...where you can take the bus to the must visited place is the Juventus Stadium...
The Staffs are so friendly & the Breakfast is good..
My room was too small, but i don't care... I passed all the day visiting this lovely city..

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2013

Good room in a beautiful building within the arcades of this amazing city. The reception staff were very welcoming - when being given a city map, we were shown the location of the hotel and the major sites. A good night's sleep and good value for money for a one night stay.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hotel Dock Milano? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Dock Milano

Address: Via Cernaia, 46, 10122 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin > Centro
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
#14 Family Hotel in Turin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Dock Milano 3*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Cheap Tickets, Despegar.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Hotel Dock Milano reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dock Milano Hotel
Dock Milano Turin

Owners: What's your side of the story?

If you own or manage Hotel Dock Milano, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.