Stayed in this hotel on 3 occasions. My first night there was in 2012. I got a recently renovated room and had a very pleasant experience overall back then. I did not hesitate to chose this hotel again for 2 (non-consequtive) nights in JUN 2013, also taking into account the best rate which they quoted out of all Accor group hotels in Turin. I do not have any problems with location as my friend is always picking me up when I am in the city. And by no means it is a dangerous place as others stated below - it's just not a (tourist) center of the city and the surroundings are rather a dull-looking residential area.
My second experience with the hotel was not as satisfying as before. Both times I had to ask to change the room. On the 1st night it was because of the stale smell of tobacco. The room I got instead had a broken A/C - I didn't ask for a new room again only because it was not very hot outside and I could live without an A/C that night. On the 2nd night I had to change the room because of an unbearably noisy A/C (which also did't seem to provide any fresh air). The replacement room had the funniest loo I've ever seen: it was so cramped that I had to be creative and flexible to use it.
And only then you start to notice 'other things' in this hotel: that it's public areas are indeed dated and run-down, the wi-fi (free) could be faster, the rooms could be kept a little bit better, etc.
Contrary to other opinions, the breakfast was OK - a standard selection of food for a hotel of this level plus one of the best croissants I've tasted in a while.
To conclude - the hotel should indeed shed 1 star to conform to reality and then they would be OK - not being outpriced by any means. But you get what you pay for and as for me, I will chose another (newer) hotel next time when I am in Turin even if it costs a bit more - just to be sure my comfort is not at stake.
- Official Description (provided by the hotel):
- The Mercure Torino Royal offers 75 rooms equipped with full 4 star comforts. Located in Turin, a few minutes drive from the historic town centre and close to the Tangenziale (ring road) with easy access to Torino Caselle airport and highways for all directions. The hotel has a restaurant with local and international cuisine, two bars, a garage, parking and a modern and well equipped conference centre suitable for all types of events and meetings. Ideal for business and holiday trips alike. ... more less
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- Also Known As:
- Mercure Hotel Turin
- Mercure Hotel Torino Royal