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“Good value, decent choice for business or travellers on budget” 4 of 5 stars
Review of Hotel Royal Torino

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Hotel Royal Torino
4.0 of 5 Hotel   |   Corso Regina Margherita 249, 10144 Turin, Italy (Formerly Mercure Torino Royal)   |  
Hotel amenities
Ranked #83 of 127 Hotels in Turin
london
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
“Good value, decent choice for business or travellers on budget”
4 of 5 stars Reviewed November 23, 2012

I'm a little surprised by some of the negative reviews as this is not an 120 euro a night 4*, but rather a 60 euro a night 3* plus posing as a 4* - bear that in mind and it's a decent choice. Check-in was efficient and friendly and my room was nicely furnished and clean, if small - I was on the top floor and the bathroom was miniscule - I had to clamber around the shower to get to the loo, hitting by head on the roof angle. Colleagues, however, were on lower floors and had good seized rooms for the same price. There was no kleenex, but good toiletries, a flatscreen with 200 satellite channels (almost all Italian - none English) and the room was overheated. But is cost me 70 euros with breakfast - that's the point - and the breakfast was very serviceable with fresh pastries, cereals, fresh fruits, hot dishes and an espresso machine. Front desk serv ice was friendly and helpful and the general area, while not posh or very central, seemed safe to me with some decent restaurants, cafes and a small supermarket a few doors down to buy water etc. Wifi was free and worked reasonably well. Good value and well run - but don't go there expecting a posh 100 euro a night plus 48 or 5*

Room Tip: ask for room off the main road (a it noisy) and not on top floor where they are small
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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323 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Brussels, Belgium
Top Contributor
80 reviews 80 reviews
77 hotel reviews
Reviews in 65 cities Reviews in 65 cities
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed July 29, 2012

The Mercure Torino Royal confirms what I already knew about Mercure Hotels i.e. that they mix good, comfortable hotels with sub-standard properties. Unfortunately the Mercure Royal Torino is in the second category. The building may date back to the 60's or 70's and renovation has only been partial. Probably the minimum needed to get the Mercure brand but far what would be necessary to fully modernize the property and turn it into an attractive hotel. Room size is correct but decoration shows clear bad taste with flashy, ill-matched colors. Maintenance is also obviously poor with walls and furniture in bad condition. Replacing faucets is definitely not enough to renovate the bathroom which was small, dark and with horrible dark green tiles. Manual sliding shutters also give the impression that time stopped many years ago. In addition, I was unable to find foreign speaking TV channels which is strange for a hotel supposedly catering to foreign travellers. Lobby and restaurant suffer from the same shortcomings as the rest of the property: they look tired and worn-out. Breakfast - correct - is served in the small and grotty restaurant. A last motive of irritation is the car park: 15 € for an external spot and 18 € for a covered spot is a rip-off especially when room fare is 55 € excluding breakfast. I spent one night at the hotel on my way to France for holidays but should I stay in Torino again I would certainly select another hotel and recommend other travellers to do the same thing.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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holidays
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 31, 2012

Hotel is very clean and staff are very helpfull and friendly. The breakfast is very good with a good buffet selection. the rooms are very modern and well furnished, they have a safe and desk with 2 chairs.

Room Tip: Rooms are very quiet, and have air conditioning
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kent, Ohio
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 30, 2012

I was in Turin visiting friends who were actually not that far from this hotel so it worked out nicely. And for the price I thought the Royal was a good deal. One thing my room had was those double doors--you know, you go in the door and there is the bathroom on your right, then there is another door to the bedroom. For sound and noise-conscious people like me those double doors are a godsend. I don't know why people feel the need to shout and scream and hold long cell phone conversations in hotel hallways but they always seem to, not to mention door slamming. Whatever happened in this hotel corridor, I don't know about! And that is thanks to the double doors. Also the walls seemed to be relatively thick so I could never hear my neighbors. Also the room was very clean. On the downside, the a/c wasn't working. That's kind of the American traveler's theme song by now when reviewing continental hotels. The a/c never works. Half the time it is due to some archaic city laws about when you can turn on the heat and when you can turn on the a/c and the other half of the time the hotels are just pretending the a/c doesn't work so they can save money. I don't know which it was in this case. I asked for a fan, they said they'd try, but the fan never materialized. Also the Mercure chain has a nice little feature which is the electric kettle. Coming in from America it always takes me a while to get over the jet lag and I really like being able to brew myself a cup of instant coffee at 3 a.m. Do I like instant coffee? Not particularly, but it is warm and comforting. Anyway the Royal Mercure didn't have them. When I asked, the desk person rolled their eyes and murmured something about "an internal policy." I insisted and eventually got my kettle but those things are annoying. If the kettle comes with the Mercure then they should provide the kettle and the internal policy can go to the devil. That's one of the reasons people choose a particular hotel chain, like Mercure, over Joe's Hotel. I have to say in passing though that having stayed in Mercure hotels both in Italy and in France, the Italian Mercures are not at the same standard. The staff was mostly really good. Great pizza shop right next door if you want a snack.

Room Tip: I liked the street side room better. When they gave me a courtyard side room for a few days some idi...
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  • Stayed May 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Australia
Top Contributor
55 reviews 55 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed March 8, 2012

Not near the centre of Turin by any means, this hotel nonetheless offers very affordable accommodation at a decent standard, just not a 4 star one. The drop off zone is basically non existent, if more than two cars are using it you have to drive around the block to find a park and walk back to the hotel with luggage. Staff at reception were courteous and spoke good English, I would have expected more help with bags and directions as far as using their parking lot, being a 4 start hotel. Also to go to your room there are some steps to climb and I would have liked the offer to help with bags. Rooms are good, not big but clean. Don't open your balcony door if your room is facing C.so Regina Margherita as the smog and dirt will get in. Also, if you have a room on that side you will wake up with the first tram in the morning (at around 5:45 am), the tracks are right in front. At 65 euro/night I'll use it again but will ask for a room at the back.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royal Torino

Address: Corso Regina Margherita 249, 10144 Turin, Italy (Formerly Mercure Torino Royal)
Location: Italy > Piedmont > Province of Turin > Turin
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Turin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Royal Torino 4*
Number of rooms: 75
Official Description (provided by the hotel):
The Mercure Torino Royal offers 75 rooms equipped with full 4 star comforts. Located in Turin, a few minutes drive from the historic town centre and close to the Tangenziale (ring road) with easy access to Torino Caselle airport and highways for all directions. The hotel has a restaurant with local and international cuisine, two bars, a garage, parking and a modern and well equipped conference centre suitable for all types of events and meetings. Ideal for business and holiday trips alike. ... more   less 
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Also Known As:
Mercure Hotel Turin
Mercure Hotel Torino Royal

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