I searched far and wide before finding this hotel right smack dab in the middle of Torino. We loved the city and our stay at Hotel Victoria. The few problems we encounterd were due to the fact that we stayed at the hotel during the All Saints holiday and it was packed to the rafters. The spa was great with a wonderful sauna and hammam -- even our two girls were able to take advantage of the pool and the jacuzzi (only during certain times of the day) which is usually not the case with other Italian hotels with indoor pools. We avoided the crowds and went to the spa in the morning, when everyone else was sightseeing. The pool's water was a bit cold, though, so we stuck to the jacuzzi mostly. The sheets were crisp, beds were comfortable, the bathrooms were spotless. Breakfast was delicious. The staff was professional if not outright friendly. The parking was a nightmare but maybe that was due to the holiday. The biggest drawback at this hotel is the central heating -- on full blast, so you sweat in the hallways and elevators. Had to sleep with the window open (and consequently one eye open) because even after I turned off the heater in my room it was still piping hot most of the night, and the bathroom's radiators are centralized and therefore burning night and day. I called reception to ask about it and they said that I should press the thermostat buttons, and "if you are unable to do so I will send someone up". I declined because I may not be Einstein but I know how a thermostat works. Needless to say, Italians don't have a "service" culture. You will run into some hotel employees who walk a fine line between being serious and being rude (one of the people at reception), and others who are really sweet (the maid, for example, was super nice). However, we did love our stay and will definitely stay at this hotel the next time we are in Torino.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.