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“Great staff, good location” 4 of 5 stars
Review of Hotel Residence Star Torino

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Hotel Residence Star Torino
4.0 of 5 Hotel   |   Via Susa, 5, 10138 Turin, Italy   |  
Hotel amenities
Ranked #8 of 128 Hotels in Turin
Edmonton
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great staff, good location”
4 of 5 stars Reviewed August 24, 2013

We stayed in the loft apartment, the new air conditioning didn't work for the first week of our stay which was unfortunate. The room was always cleaned and stocked well.
The staff was very helpful somehow managing to work with the bus company to locate and retrieve one of our lost bags, having it at reception for us by the next morning.
The location is a block from the metro line and a reasonable walk into the city center.
The neighborhood feels very safe and is near to smaller markets. It's not very touristy, but quiet.

Room Tip: Our room was charged on a per person basis, if anyone in your group backs out make sure to have them...
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  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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108 reviews from our community

Traveler rating
    57
    42
    5
    3
    1
See reviews for
34
28
13
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Sao Jose Dos Campos, SP
Top Contributor
75 reviews 75 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 6, 2013

What can I say? Super friendly and efficient staff. Super clean, modern and large rooms. Well located. With metro station as fas as 200 meters, restaurants, shops all around the area. Go for it.
This is not a hotel, it's more like a residence as the name may suggest. Nevertheless the service and the cleanliness is superb. They do everything in their power to fulfill your expectation or to answer your question that might span from which restaurant to go to the most suitable sight to visit in a particular day. You won't be disappointed.

Room Tip: My room was in the second floor. We could sleep well though the highest torino building construction...
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 30, 2013 via mobile

The Star has beautiful large rooms, equipped with a useful kitchenette and a great bathroom. There is heaps of storage, and room to sit and work or relax. The onsite parking and close in location meant the car could have a rest while we walked and took local trams and buses. A great place to stay in an interesting city.

Stayed May 2013, traveled as a couple
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StarResidence, Responsabile relazioni con la clientela at Hotel Residence Star Torino, responded to this review, May 31, 2013
Dear Ms. ej2birches,
many thanks for your nice review! We are very happy that you liked your stay at our Hotel Residence Star, our large room-apartments, our equipped kitchenette and our inside car and bike parking.
We hope to see you again in Torino..., as it seems to me that you liked our interesting city.
Best regards,
Chiara
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Mechelen, Belgium
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 9, 2013

Had a very nice stay during the Easter holiday. Very elegant entrance with design furniture. Very friendly staff who give you a lot of information on the city. Appartments with all comfort and free wifi. Very close to the city centre.

Room Tip: no tips available
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarResidence, Responsabile relazioni con la clientela at Hotel Residence Star Torino, responded to this review, April 25, 2013
Dear Mr. PhilipH,
thank you very much for your wonderful review! We are happy that you appreciated your stay at our Hotel Residence Star and all the furniture and services of our room-apartments. Easter is a hard period - of very high season -, in which the Hotel is normally complete and crowded…, so, we feel nice that you perceived a good quality level of service! Thanks from the entire Staff.
We hope to see you again here in Torino,
Chiara
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Anchorage, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 27, 2013

I had a really perfect stay at the Residence Star. super clean rooms, very modern and well equipped, great staff, very helpful and available at every time. The hotel is in a very quiet and safe area, very close to city centre, with a great restaurant just behind the corner!
Also the indoor parking was a welcome option.
I strongly recommend this residence.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarResidence, Responsabile relazioni con la clientela at Hotel Residence Star Torino, responded to this review, April 25, 2013
Dear Mr. Jimmy66_13,
thank you very much for your wonderful review! We are happy that you appreciated your stay at our Hotel Residence Star, our room-apartments, our Staff, our location and our inside parking.
We hope to see you soon again here in Torino!
Chiara
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Stirling, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 8, 2013

We booked 2 days at the Residence Star to coincide with a watching Juventas play Celtic. The staff were very welcoming and helpful. Cafe next door has lovely staff and food too. The only thing I felt let down on was they charge €2.30 for each time they booked a taxi for us. I've never been to a hotel where this was charged for so was shocked it was. Apart from that a good clean friendly hotel with the comfiest beds.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarResidence, Responsabile relazioni con la clientela at Hotel Residence Star Torino, responded to this review, April 25, 2013
Dear Ms. Annmckenzie,
thank you very much for your nice review! We are happy that you appreciated your stay at our Hotel Residence Star and had the time to taste the coffee of our closest Cafe-Bar. We hope you liked all the facilities inside our room-apartments.
A hearty goodbye and see you soon again here in Torino!
Chiara
P.S. The 2,30 Euros which were billed twice to you, were not for the phone-calls to the Taxi (!), of course, but are a compulsory accommodation tax that all tourists/travelers have to pay to the City of Turin (it were established by our Major on 2012, April the 2nd). Unfortunately, it is contemplated in many European towns...
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novid_manu
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 5, 2013

The hotel is located right newxt to the train station and is also only a 15 minute walk from all the main museums and sights in the centre of torino. There is a lovely kitchen in the room and also a super market very close to the hotel if you want to cook. The room was spacious and comfortable and also staff were very nice and friendly.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StarResidence, Responsabile relazioni con la clientela at Hotel Residence Star Torino, responded to this review, April 25, 2013
Dear Ms./Mr. Novid Manu,
thank you very much for your nice review! We are happy that you appreciated your stay at our Hotel Residence Star and had the time to discover our district and the nice neighborhoods of our location. We hope you liked the kitchen and all the facilities inside our room-apartments. All the Staff thanks you for your considerations about our work.
A hearty goodbye and see you soon again here in Torino!
Chiara
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Residence Star Torino

Address: Via Susa, 5, 10138 Turin, Italy
Location: Italy > Piedmont > Province of Turin > Turin
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Ski-In / Ski-Out Suites
Hotel Style:
Ranked #8 of 128 Hotels in Turin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Residence Star Torino 4*
Number of rooms: 44
Official Description (provided by the hotel):
Your home, your hotel, in Torino. To feel yourself at home, in a quiet corner of an elegant and lively district; in the heart of Torino, few steps from Torino Porta Susa railway station, the tube station and the Court Palace; our Star Residence, with Hotel services and facilities. You are offered different stays: for one day, one week, one month, or more. ... more   less 
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