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“Good Location” 4 of 5 stars
Review of Hotel Susa

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Hotel Susa
3.0 of 5 Hotel   |   Viale Argonne 14, 20133 Milan, Italy   |  
Hotel amenities
Ranked #38 of 433 hotels in Milan
Pune
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Good Location”
4 of 5 stars Reviewed October 19, 2012

We stayed at Hotel Susa for 2 nights in September 2012. The location of the hotel is in a decent neighborhood with access to local transport. In fact there is a bus stop very close to the entrance of the hotel. There is also a jogging park, dog park and basketball court right across the street.

The front desk and staff are efficient and helpful. We had no problems during check-in or check-out. The room size is decent and we were told that we could have stuff from the mini-bar in the room at no extra cost! That was sweet. Cleanliness was top notch (room and bathroom). The hotel does not have any restaurant. There are a few decent restaurants close by. The hotel has a small bar and cafe. The cafe serves breakfast which was pretty good. The gymnasium is basic but good enough for a 30-45 minute workout.

I have cut one point because the internet was not working for one out of the two days that I was there. And it took a long time to fix. That left me a bit disappointed since I had some important work to finish.

Overall a decent hotel, a bit expensive but I think that is more because of the location.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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70 people have reviewed this hotel

Traveler rating
    38
    27
    4
    0
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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  • German first
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English first
Verona
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 19, 2012

The Susa is a solid and reliable pick for a quiet and no surprises hotel stay, particularly if traveling on business or solo. Clean, quiet and staffed by very personable and helpful front desk associates. On a frequent bus line, which makes it reasonably convenient to the city center, but not so close as to make darting between hotel and city center meetings or events practicable. Would readily book another stay with this establishment on my next trip to or through Milan.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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Pelham, New Hampshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 17, 2012

Stayed while on business for three nights, staff was extremely helpful and hotel was in a great location for walking around the city in the evening. Would stay again in the future.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 18, 2012

I spent 11 nights at the Hotel Susa in March 2012 while on a bussiness trip, I enjoyed my stay entirely. The rooms were always clean and the staff was very helpfull. It's very close to several bus routes which can take you to the center of the city. There is a park across the street for jogging, walking, basketball, bocci, soccer and a dog park. There are also several nice restaraunts within a few minutes walking distance, also a supermarket. There is a fridge in the room with free water and snacks.

Room Tip: All rooms are about the same
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  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Top Contributor
52 reviews 52 reviews
37 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 23, 2012 via mobile

Very good facilities with friendly staff. Would stay again. Very clean.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Norway
Senior Contributor
39 reviews 39 reviews
35 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 13, 2011

Considering that Milan is an expensive city, this hotel provides an excellent value. The room was clean, spacious, and comfortable. Free minibar with prosecco and free internet add to the value. Breakfast is served in a very small room, but is adequate. Service is good.
The location is a bit dull, but the area is OK and not far from downtown. Very close to one of the university areas. Very small common areas (if you care).

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Canterbury England
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 27, 2011

This is the second and last time I'll stay at the Hotel Susa, I was impressed on my first visit by the location and general cleanliness.
My reasons for not wanting to return are fairly basic, the lack of a sink plug in a €100+ a night hotel an the inability to raise the volume on the TV above a whisper.

I'd come to expect the lack of sink and bath plugs in a sort of class of B&B or camping site in the 70's, but to clean and prepare a room and NOT provide a plug is crazy. Should I have blocked the hole with paper? I tried all the round plastic containers I had all either too small or too large. A trip to reception yielded a domestic kitchen sink drainer plug, abet far to large, the answer from the Hotel was "I'll buy one for you" this was a 5min delay and the delivery of a 15mm plug for a 32mm hole!!. Comedy of errors with reception now only able to find an assortment of round tops all like mine not suitable.
OK I gave in and shaved in the shower.......

The reason for the limiting of the audio on the TV was "not to disturb other residents by loud TV's". This approach whist adrimadable doesn't take into account the very variable level of audio transmission with a local station having a stronger audio carrier than some satellite services, this made some channels at their maximum level no more than a barely audible whisper.

Any good hotels in Milan??/


Phil

  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Susa

Address: Viale Argonne 14, 20133 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #38 of 433 hotels in Milan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Susa 3*
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