When my husband, two teenagers, and I stayed there, the Hotel Napoleon was undergoing renovations to change it from a three-star hotel to a four-star hotel. While I have no quarrel with the room we rented (a family suite with two rooms), I have a huge beef with the fact that we were never warned that our stay there would be marred by headache-inducing construction noise on the day we arrived or that workmen would wake us up by setting up directly under our bedroom window at 5:15 the next morning.
I don't understand why, when we were there off-season and most of the hotel was empty, we'd been placed on the first floor, thus guaranteeing that all the construction commotion in the courtyard onto which our suite faced would be incredibly disruptive, even with our windows shuttered. We could have been given a room on a higher floor and at least the early morning set-up noise made by the workmen shifting stuff around wouldn't have been audible to us. To be woken up before dawn was totally preventable. But then, this hotel clearly doesn't concern itself with the quality of its guests' stay.
Adding to these noise-related woes was the fact that the free WiFi only worked if you went and sat in the hotel lobby and that the woman presiding over breakfast the next morning was sour and unpleasant.
Even tho' the suite we were in was quite nice, I would never stay in this hotel again. By not even attempting to shield us from the racket of their renovation, management sent a clear message that their guests' comfort is not a concern for them.
I can't imagine how this attitude will serve the Hotel Napoleon as they seek four-star designation.
- Official Description (provided by the hotel):
- The Napoleon Hotel is located in the heart of Buenos Aires, the most famous shopping street in Milan. The red stazioe MM (Lima) is only 20 meters from the hotel and lets you reach in just 25min the Rho-Pero Fair, the central station is only 10min walking .The rooms with Sky and Free internet wifi access, You may of course enjoy your breakfast in the comfort of your room. The reception is open 24 hours a day. The professional staff will put you immediately at your ease. L'Hotel Napoleon è situato in una posizione strategica, nel cuore di corso Buenos Aires, la via dello shopping più famosa di Milano. La stazioe MM rossa (Lima) dista a soli 20 mt dalla struttura e ti permette di raggiungere in soli 25min il polo fieristico di Rho-Pero, la stazione centrale dista a soli 10min a piedi.Le camere con Sky e internet wifi gratuita, poterte gustare la vostra prima colazione nel confort della vostra camera.La reception del napoleon e aperta 24ore su 24. Il personale professionale vi mettera immediatamente a vostro agio. ... more less
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- Also Known As:
- Napoleon Hotel Milan