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“Wonderful Hotel” 5 of 5 stars
Review of Town House 12

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Town House 12
4.0 of 5 Hotel   |   Piazza Gerusalemme, 12, 20154 Milan, Italy   |  
Hotel amenities
Ranked #78 of 432 Hotels in Milan
Certificate of Excellence 2014
Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Wonderful Hotel”
5 of 5 stars Reviewed May 7, 2012

Town house 12 is an excellent hotel. It belongs to SLH (small luxury hotels of the world) and is a perfect hideaway in busy Milan.
Me and my 5 friends stayed there for a weekend and we had a very good time.
Staff is awesome and attentive. They arrange everything you need and always have a smile on their face. Rooms are small, but really nice decorated with a stylish, tidy and functional bathroom.
There its also a really nice atrium with palm trees on the ground floor, where you can spent a nice evening. Breakfast is also ok with prociutto crudo, cotto, cheese, salami, yogurt, fruits, cereals italian coffee and tea. For egg dishes there is an extra charge of EUR 4,-
You can reach two tram stations in a walking distance of aproximately 3-5 minutes and it takes you a 10 minutes ride to city center.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. Hopefully you will be able to visit us again. Head of PR Town House Collection
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 reviews from our community

Traveler rating
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    11
    7
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14
84
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39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Portsmouth, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 15, 2012

We spent three nights in this modern and stylish hotel and enjoyed every minute. The staff went out of their way to help us (helping us get last minute tickets to AC Milan, organizing train tickets, and giving us tips about what to do in the city.) Although not in the direct center of Milan, it IS close (tram: 10 minutes), and provided us with the perfect base for our trip. It is a great place to stay if you are going to San Siro- only a 10 Euro taxi away!
Breakfast is good, rooms are clean and comfortable - a good midrange option in an expensive city!

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. The new metro/underground right in front of the hotel should be ready in one year. Hopefully you will be able to visit us again. Head of PR Town House Collection
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Hong Kong
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2012

This was our wedding anniversary trip. We had the best room of the hotel which is extremely nice and comfortable. Service of the hotel is excellent, especially the reception lady Nicky, having her in the reception makes a big difference, she is very welcoming, friendly and informative when we have to ask for direction and get tickets to town.

Breakfast was good too, it has good parma ham and kalloggs cereals.

There are 2 restaurants behind the hotel which is superb in italian fresh seafood dishes and price is very reasonable. One is called Arrow.

We will definitely return to to Town House 12.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
dear Sirs, we are very glad you have chosen our Home to celebrate such a memorable moment. Happy that you appreciated our service, we hope to see you again in our TH12 to celebrate again with us! thank you and Congratulations! Head of PR TownHouse Collection
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Nicosia, Cyprus
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 19, 2012

Great location, great staff & a great hotel. We booked two rooms for three nights as there were 4 of us and even though we were early we had access to our rooms. We were there from the 13-16th of Feb. and temperatures were down to -2 and we did not find the hotel to be cold at all ( as mentioned by another reviewer), in fact on the last night we had to turn the heating off. I found the hotel extremely clean and modern, the staff all spoke English and went out of their way to help us. Free wireless throughout the hotel and even when we needed to print off our boarding passes they allowed us to use the office PC and never charged us for printing. Breakfast is simple but fresh and all the guests get to sit on one big table - very unique. I will be returning.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. Hopefully you will be able to visit us again. Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 13, 2012

2 nights in Townhouse 12 are equal to a trip to the North Pole! Probably due to the austerity mesures the hotel was underheated and added to that you have to deal with a concrete hard mattress. All this put aside the hotel is very well located, lot of good restaurants and bars nearby Corso Sempione and transportation choices are endless. A nice walk to Duomo will let you discover all you need in Milano.
Breakfast is Ok, healty and with quality food, coffee comes straitght from the esspresso machine. What takes all the stars is the hotel staff. Extraordinary people from start to the end. Really helpfull with a smile and what is important they know how to get results.
If they improve the bedding no need to say I'll go back, even with the cold I know is waiting for me.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. We have now begun the slow process of restyling, which we hope to conclude by Easter next year. Hopefully you will be able to visit us again after such a date. Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hatzeva
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2012

We stayed in Town House12 , 2 nights. The room is regular but very nice, clean, warm and
really every thing we expect to see, were there. the stuff was very kind and gave us a real familly feelings. We rent a car , and at night the stuff helped us so we can park the car in front of the entrance of the hotel. It was very cold outside this night . we will come again to Town House 12 and advice to all our friends to try this special hotel , especially the stuff: Nicky, J.M , Michael and Daniela that we love them and thanks for all of them

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. Hopefully you will be able to visit us again. Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zürich
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 9, 2012

We stayed for the weekend,
The staff was super friendly and always very helpful (good restaurant recommenation and we ordered Pizza on the room)
For the price it is a great value.
We also liked the idea of having breakfast with everone on one big table.
The room had very nice bathroom which we really appreicated.
Parking is a bit difficult but I would recommend to have car since the hotel is not really in center.
We enjoyed this friendly stay and would come back.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TownHouse_Italy, Responsabile relazioni pubbliche at Town House 12, responded to this review, August 23, 2012
Dear guest, Thank you for your comments, that are much appreciated and always helpful. Hopefully you will be able to visit us again. Head of PR Town House Collection
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Town House 12

Address: Piazza Gerusalemme, 12, 20154 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#55 Luxury Hotel in Milan
#62 Romantic Hotel in Milan
#100 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Town House 12 4*
Number of rooms: 17
Official Description (provided by the hotel):
Surrounded by celebrated restaurants and bars, TownHouse 12 is a 4-star boutique hotel close to the trendy and pulsating district of Corso Sempione. Inspired by its spacious and dazzling design lounge, the Hotel offers contemporarily designed Classic rooms and a little enchanting palm patio. Located within walking distance from fieramilano City exposition center, Mico Milan Congress Center and Arco della Pace, TownHouse 12 is offering the ideal location for both business and leisure travellers. The Domodossola train Station, close to the Hotel, enables guests to easily reach Cadorna Station with direct connections to Malpensa airport, fieramilano Rho exhibition center, and the San Siro Stadium. TownHouse 12 is not inside Milan’s "Area C" (limited traffic zone with entrance fee), and offers chargeable self-parking facilities nearby. ... more   less 
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Also Known As:
Town House 12 Hotel Milan
Town Hotel Milan
Town Hotel 12

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