What a nightmare! It felt like we were in the movie TAKEN. We booked this hotel for the Milan Fair last year. We had booked 2 rooms for a 5 day stay. We arrived 10 am and the man at the reception table was like a teenager who had just gotten out of bed. He did not entertain us for a good 30 minutes and was just talking on the phone. Finally when he got our booking sheet he again made us wait for another 30 minutes because he couldn't find our reservation. After 1 hour he said he will take care of fixing it and we should just go and tour Milan and by the time we get back everything would be arranged.
We got back 10 pm after a full day of touring and we still did not have a room. He was not telling us what the problem was. He kept on saying that he will find us a room. By 12 am we were still at the reception area. He said they had over booked and that all hotels in Milan were full but they were going to find us one. He even said, "Well, at least when you get home you'll have a story to tell your friends." What?!!!
At 1 am a man who was half drunk came screeching into the drive way. They said they would split us up into 2 cars, girls on one car and boys in the other! Of course we did not agree. We decided 1 coupld in 1 car and another couple plus 1 girl in the other car. They did not tell us where they were taking us. On the road they were drag racing with each other and blastin loud music and talking to each other through the open windows when at a red light. The driver in one of the cars was groping his girl friend on the front seat and kissing her! We really felt like we were going to be shot and killed.
We finally arrived in this building that had broken windows and scaffolding. They had found us a room in some guys house! They just crammed 5 beds in a room with no lock. The shared bathrom had broken windows and tiles and was filthy!!!
It was 2 am at this point and we had no choice but to stay in this awful joke of a place. We were so afraid for our lives. The whole night sexual noises were coming from the room besie us! We just piled all our luggage against the door of our room so we could have some kind of protection.
The next day we were lucky enough to find an apartment to move into via internet. THIS IS THE WORST EXPERIENCE OF MY LIFE!!!! The management of the hotel just left us for dead and did not care! I had booked this thru hotelbookers.com which is a very reputable site. At least hotelbookers was gracious enough to refund what we had paid.
This establishment should be closed down. Do not make the mistake of booking here.
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- Also Known As:
- Greco Hotel Milan