Arriving at the hotel it was a joy to find a garage with plenty of space. The staff is friendly and speaks english quite well. We got a room with a view to the main road but noise wasn't a problem even though I feared this. The additional child bead was allready in place and there was reallyh NOTHING to complain about. As fellow travellers have stated, the breakfast is excellent and it was a joy to stay with a small child (2,5 years). The room (334) was huge and even with a small kitchen. You'll find the metro 50m meters from the hotel and you can reach the Duomo by walking within 10 minutes.

I will definately reccomend this hotel.

We really enjoyed our short stay at the Romana Residence. The hotel itself is situated not far from the city centre and is decorated excellently. The breakfast also was far from a disappointment; a veritable feast! The staff were friendly, helpful and spoke very good English. Overall a brilliant hotel and an experience I would recommend to anyone.

This was the last night of our holiday in Italy, and as we were flying out of Linate the next day I wanted something fairly central and not too expensive. On balance, this hotel got mostly good reviews so I went ahead and booked.
I must say we weren't expecting much, but when we opened the door we found we had a large airy bedroom overlooking a garden, kitchen area with decent bathroom opposite and a large living dining room at the front. It was huge! OK it hasn't been updated since the seventies (very funky tiles in the bathroom) but it was clean and very comfortable. We didn't use the kitchen area apart from the fridge and were away too early the next morning to have the hotel breakfast (although they did offer to give us some food to take away), but it was good value and not too far from the centre.

I rate the advice given on the Tripadvisor site very highly and it has helped me a great deal in the past. On this occasion, however, we discovered a completely different hotel to the one described by previous visitors. This place is a struggling 2 star setting itself out to be a 4 star and failing miserably. On arrival, none of our pre-advised requests were met; a low, smoking, room with no view was allocated when we had requested a high, non-smoking, larger room with double bed and a view. After requesting a move it only got us higher and failed to fulfill even our most basic expectations. Dirty room, noisy air-con, a trickle of water and singles pushed together together with a tired, dreary decor and furniture. Worse was to come! Breakfast was a nightmare, a stressed lady in charge created a harrased staff whose sole duty appeared to be clearing away, we were left stranded and unattended and everything ran out without being replenished until it was pointed out to them. The quality of the breakfast was poor, we just can't understand the earlier review comments about the 'great breakfast'. Customer care was atrocious. I witnessed a young German couple pleading for a move as they had a very noisy electrical buzzing in their room, they asked me to listen to it and I went with them as they returned to ask again for a move. The duty receptionist refused to help, despite there being other rooms available, telling them that they should 'speak to the manager' the next morning (presumably after a sleepless night). Why can't hotels get it right? it's not rocket science - a clean, comfortable room with a duty of care for the guests and a good, simple, tasty breakfast. All 'Managers' take note.