4 stars? you gotta be kidding me. giving it 2 stars is being kind.

The guy at the reception had 'not interested' written on his face. Check in literally only took one minute because he only handed me the key without any briefing of the area, showing us the map or letting know where the breakfast area was and time etc.

We were given a junior suite (room 507 i think). It was dark and stingy with all the furnitures dated and scrached. the bathroom is even more shocking.

Having read other reviews, I'm not sure whether I was unlucky or else. Anyway, the stay totolly ruined our 3 days in milan.

Great Location. Fantastic rooms with kitchenette. Loved the breakfast. Will stay again if I get a chance.

Have always used Tripadvisor to help prepare ourselves on what to expect from the hotels booked and hope you find this review useful.

To give you some perspective we are a young couple in our early 20s and travel quite frequently.

Location and hotel: The hotel is situated near crocecca, a few stops on the metro from the main station (Centrale) in Milan, just remember to get the line 3 via 'Son Donata' and is situated about 100 metres down the road once you turn left out of the station.It is not right in the centre of the hustle and bustle, but only about 10-15 min walk to the Duomo as others have said. The area is fine to walk around at night. The lobby area is a touch dated for our liking but was still very nice!

Room:The room booked was a superior and was a good size and had lots of mirrors! The bed was comfortable and there was a shower and bath. The TV didnt show any english channes apart from CNN so dont expect much from that. With all 4*s there was a fridge.

Breakfast: We loved the breakfast!!! The breakfast here was extremely good and even better was included in the price... Scrambled and boiled eggs, cooked frankfurters and bacon, several types of juice, cereal, croissants and of course chocalate pie with Nutella! but also much more. It is served from 7am to 11am which is good for the early birds (and lazy ones!)

The only gripe I had with the hotel, and this is very minor, is the lack of internet in the room (there is internet in the lobby) but it is very useful to have internet in the room!

In summary, this hotel was clean,good size rooms, well located and had a fabulous breakfast.

Upon our arrival we were immediately shown the great European hospitality. From our check-in to departure we could not have been more pleased with their desire for our comfort and safety. The spacious rooms with comfortable furnishings and the cleanliness must be mentioned. Our hostess Rosi who greeted us each morning with a smiling buon giorno as we came to the breakfast buffet was such a great start to our days. The staff is multi-lingual for all of us english speaking travelers who have not mastered the Italian language enough for travel. Do not hesitate to book this great hotel with a wonderful location near the Crocetti subway stop on Line 3. You are in a short walkable distance from the major sites of Milano. Your staff will assist you with directions and suggestions for your sight-seeing peasure. There are not enough stars for our recommendation of this great hotel and staff.