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“Terrible service and attitude...don't go” 1 of 5 stars
Review of Terrazza Aperol

Terrazza Aperol
Piazza Duomo Angolo Galleria Vittorio Emanuele | Piazza Duomo Angolo Galleria Vittorio Emanuele, 20100 Milan, Italy
+39 02 8633 1959
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Ranked #194 of 880 things to do in Milan
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Attraction details
Owner description: the new Milanese reference for the aperitif situated on one of the historical terraces of public square piazza Duomo in Milan. The ideal place for lunch, aperitif and after dinner gives emotions by the italian lifestyle with the sight of the most important monument of the city.
Hampshire
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Terrible service and attitude...don't go”
1 of 5 stars Reviewed May 9, 2013 via mobile

We had seen the Terrazza from the ground and thought it looked like a great place for a drink, and indeed it is, lovely decor and a great view of course!

Took forever to take our order but our drinks (iced tea and non-alcoholic mojito (which I pointed to on the menu so I could be sure the waitress didn't bring me a boozey one - it was only 3pm!))

Drinks were lovely. We asked for the bill and were told to go inside to pay, at which point the attitude began. We were asked for our table number, of course we had no idea since we just sat outside where there are no tables! He stormed off to find his colleague and told us the total was 12 euro... We queried it and he swore blind that my mojito had been alcoholic.

After several minutes of him pretending he didn't speak English, and tutting and sighing and muttering, we won the argument and paid 8 euro as expected for our drinks.

Basically - don't go. The view isn't worth the attitude and dreadful service.

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Ireland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Locatio, location, location & best pina-colada I ever tried-must visit !!!”
5 of 5 stars Reviewed February 24, 2013

We visited this place as I got attracted to the location ( big terrace facing Duomo cathedral) and pretty lights, as we were walking near Duomo at night. We walked in-place had lovely design-modern and funky. Although it was cold evening we choose, to sit outside, on the terrace-view is truly great. We ordered two cocktails, they arrived shortly...best pina-colada ever !!! It was an evening time, apartif in Italy...it mean you will get some nice food with your dring, with no charge. It was a little cone of home made potato crisps/ warm, and little tray each with mini burgers and some veg and finger food-yum. Minus-place is expensive, but location and yummie drinks and food will compensate that, worth visit due to location...on warm summer evening, We will be back...

Visited February 2013
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Parma
Senior Contributor
22 reviews 22 reviews
8 attraction reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“There is a complete lack of service and customr care”
1 of 5 stars Reviewed November 6, 2012

Apart from the very expensive prices, the service is terrible. We had to wait for more than 30 min. just to get a the and a cup of hot chocolate, the cakes arrived 20 minutes later, when the and chocolate were almost cold. In addition, the beverage described in the menu as accompanying the baba was absent and the ice-cream on the top of the "tiramisu" was of yogurt taste, instead of creme. An orrible combination: tiramisu with yogurt!! When we asked, the waiter simple answer has been: "we did already in this way, even if in the menu the ice-cream is described as crema tasted". Moreover the baba was of microscopic dimensions. An orrible way to manage a place in one of the luckiest places of Milan.

Visited October 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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