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“A hotel that deserves the great reviews” 5 of 5 stars
Review of Park Hyatt Milan

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Park Hyatt Milan
5.0 of 5 Hotel   |   Via Tommaso Grossi 1, 20121 Milan, Italy   |  
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Double Your Points
Ranked #2 of 432 Hotels in Milan
Certificate of Excellence 2014
Forlì, Emilia-Romagna, Italy
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
“A hotel that deserves the great reviews”
5 of 5 stars Reviewed October 15, 2013

This hotel has everything right - a brilliant location (just at the edge of the Galleria), charming staff and a unique decor (creamy yellow marble everywhere) that encourages you to relax and unwind as soon as you arrive. Definately a place for special occasions. We stayed in a Deluxe Double room and it was huge. The bed was large and comfortable with very soft sheets. The bathroom was amazing - bigger than most standard hotel rooms - with two basins, a separate bath and a large hexagonal shower. We used the Spa while we there. They have a very luxurious, gold tiled jacuzzi as well as steam rooms in both changing rooms. We booked the private spa which includes two massage beds and a private steam room and after massages we were served tea and biscuits - a very nice relaxing experience! We didn't use the restaurant this time but we have been several times to the Brunch on Sunday mornings which is very good.

My only gripe - breakfast was not included in the price of the room. Which is absurd as the room was very expensive.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 29, 2013
Dear guest,

Thank you for your comment and useful feedback.
We are glad that you appreciated our property and its design and, should your travels bring you back to Milano, we really hope to welcoming you back again!

Sincerely Yours,
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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891 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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London
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 13, 2013

In a country where hotels insist on channelling the look and feel of the 19th century, the Park Hyatt offers the perfect contemporary base from which to work/play downtown. The stone, the colours, lighting, staff (especially front of house), all combine to give you exactly the experience you expect from the brand, and a block from the Duomo. The breakfast buffet could do with a bit more choice, and the gym is a catacomb, but otherwise a warm recommendation from me.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 14, 2013
Dear Guest,

Thank you for your comment and useful feedback.
We are glad that you appreciated our property and its design and, should your travels bring you back to Milano, we really hope to welcoming you back again!

Sincerely Yours,

Gorka Bergareche
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed October 10, 2013

a great location and again great location, staff are friendly and ready to help at any time, I booked a Park Junior Suite for a 3 night stay in Milan the room was clean and large but found it funny to have the mini bar in the bathroom and the fact that floor tiles in the bathroom are not connected to the floor, also make sure to check your laundry before you leave the hotel I had my sweater missing and only found out after leaving the hotel. over all I would say it is a great location and nice hotel but maybe I just expect more from a Park Hyatt.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 14, 2013
Dear Guest,

Thank you for your kind review.
We are glad that you appreciated our location and liked our Park Junior Suite. On the other hand, I do apologize for the inconveniences encountered; please rest assured that I will immediately follow up in order that this kind of issue never re-occur.

We really hope to have the pleasure of welcoming you back!
Best regards

Gorka Bergareche
General Manager
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Middlesex, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 9, 2013

Upscale hotel situated right across from the Galleria. Beautiful on the inside. Comfortable beds and the best hotel shower I have ever come across. Close proximity to the Duomo, Scala, and other main attractions. Would stay again.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 11, 2013
Dear Guest,

Thank you for your kind and positive review.
We are very happy that you appreciated our hotel and its location!

We are already looking forward to welcoming you back soon!

My warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 9, 2013

This have been one of the best stays I had.

Positive:
All personnel is super friendly and helpful
Always clean, but all cleaning personnel is always out of your site
In the heart of the city, just block from Galleria Vittorio and Teatro alla Scala
Provide free bike rental
very nice rooms, especially if upgraded to larger with Hyatt gold membership
Huge bathrooms
Some kind of treat everyday (wine, candy, dessert and such)
They noticed that we left water glasses by the bed and they started putting water for us on the table by the bed every night - instead of table by the entree, they are that into details.
Felt very welcome, superb service.

Negative:
breakfast is expensive, but plenty of cheaper options close by.
Air conditioning right above the bed, and you might get cold during night because it blows right onto the bed.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 11, 2013
Dear Guest,

Thank you for your details review!

We are glad you enjoyed your stay and appreciated the service of our staff!
We thank you also for your useful negative feedback that help us to improve our standards.

Looking forward to welcoming you back soon!

Sincerely Yours,
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Top Contributor
126 reviews 126 reviews
43 hotel reviews
Reviews in 52 cities Reviews in 52 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed October 8, 2013

Great Location, Great staff And Great facilities. No Question. This is far the best hyatt i ever was.
Thank you for this. I started to lose faith in the chain After my experiences in Beijing, singapore And The hyatts in the US.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, General Manager at Park Hyatt Milan, responded to this review, October 30, 2013
Dear Guest,

Thank you very much for your kind words!!
Your beautiful review is the best compliment that a General Manager can receive and I will be pleased to relay it to the entire team.

We are already looking forward to welcoming you back soon!

Sincerely yours
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 29, 2013

An unforgettable experience in my first time trip to Milan. This hotel have set a very high standard for city hotels in Italy. The rooms were enormous, good space and luxurious. Steps away from the duomo and I can see the duomo roof from my room patio which is fantastic.

Step out from your room ... if you even want to do that at all ... start your shopping spree right at the lobby's door step. Fast food and cafe are a stone throw away. Breakfast in the hotel is great. Wide choice of coffee and fresh food. We had a Sea & Land 9 course dinner (its more of a food tasting menu) in the Michelin Starred Restaurant VUN. Food is fantastic. Early reservation is required.

Overall, the stay in Milan was unforgettable. This hotel puts Hyatt's name one notch up!

Room Tip: Add some bucks to book rooms with patio. The patio is very zen where you an spend some quite time un...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Milan

Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Milan
#2 Business Hotel in Milan
#2 Family Hotel in Milan
#2 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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