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“5 star hotel in centre of Milan” 5 of 5 stars
Review of Park Hyatt Milan

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Park Hyatt Milan
5.0 of 5 Hotel   |   Via Tommaso Grossi 1, 20121 Milan, Italy   |  
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Ranked #3 of 427 Hotels in Milan
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“5 star hotel in centre of Milan”
5 of 5 stars Reviewed June 30, 2013

We have stayed at this hotel regularly several times a year a stones throw from the Duomo . We find it centrally located for everything from shopping to sightseeing and visiting excellent restaurants which are no more than 10 minutes walk away. MIlan is an ideal city to visit on foot from this hotel. The staff are all well trained , polite and charming and will do anything to make your stay as enjoyable as possible. The rooms are all large and spacious although at first I did find it a little strange that the wardrobes are situated within the large bathroom area in most rooms that we have stayed in with the exception of the suites. This hotel is expensive but it is definately worth the money. Breakfast buffet is served in the atrium which is delicious and my one complaint here is that the chairs to eat on are far too low and uncomfortable as they not dining chairs but armchairs. The Management really need to address this as this is the area that is used most often for snacks and drinks all day long . Housekeeping is excellent and several security and doorman are on hand to ensure that you are kept very safe whilst staying here.

Room Tip: Internal rooms around the Courtyard for the best nights sleep. standard rooms are adequate with a KI...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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805 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
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McGregor, South Africa
Top Contributor
103 reviews 103 reviews
62 hotel reviews
Reviews in 55 cities Reviews in 55 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed June 28, 2013

My second visit to this well located hotel. While the door staff, reception, concierge, younger bar staff and restaurant staff were all good there were various inconsistencies about our stay which were disappointing at this level (and price). These were particularly, noticeable by the far superior experience at the Park Hyatt, Zurich immediately following our stay in Milan.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Monica, California
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 20, 2013

The Park Hyatt in Milan is the best hotel I've ever stayed at. My room was gorgeous. (As a Hyatt diamond member, I was upgraded to a deluxe room, which is about 10% larger than a standard room.) The marble tiling in the spacious bathroom provided a luxurious feel.

The lounge area of the hotel is beautiful. It sits underneath a large cupola, which lets in natural light.

Service was excellent, as it is at all Park Hyatt hotels I've stayed at. The bartender was knowledgeable and sophisticated and made good drinks. The restaurant is Michelin starred, and my meal there was good.

The location--steps away from the Galleria Vittorio Emanuel II and a block from the duomo--is impossible to beat.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2013

I stayed here with my fiancée for the week-end. The architecture is superb, and the hotel small and intimate. The staff - without exception, from concierge to receptionist to waiter to barkeeper - was exceptional and absolute world standard. The rooms are huge (for Milan standards), quiet, combining the historic look with modernity, and very charming. The room had no view, but you don't stay in Milan for the view from the hotel room, do you? You just step outside and have plenty of View. The wellness area is small but well-tended. I struggle to think what they could have done better to make our stay even better. The place is expensive, but at the top range for what you get.

Room Tip: Out back for complete quiet.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Michigan, United States
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

I can't say anything to truly express how wonderful our three night stay was at the Park Hyatt. Wonderfully attentive staff, amazing room, no better location in Milan (unless you could spend the night in the duomo) all offerings were perfecto!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thank you for your beautiful review!!
We are very happy that you enjoyed your stay with us and very honored to read such a nice comment!
Your paradisiac location is looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
123 reviews 123 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed June 15, 2013

Reporting at the reception a little problem with the room the morning following my arrival , the guest services manager (Cecilia)came to see me instantly and acknowledging that it was not pleasant, They have upgraded me to a beautiful room with terrace. the manager has done everything to make my stay perfect . Not only, Cecilia was pleasant but she really deserves a big thank you for looking so well after a guest.
Laundry is excellent, housekeeping smiling and all the hotel is spotless.
restaurant is good

Room Tip: standard room is small
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

Hotel is very nice you feel good there. People working there are very kind and helpful - excellent I'd say. The only thing I didn't like very prices in hotel's bar and restaurant but I must say coffee was very good ;) I'd recommend everyone this hotel.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thanks a lot for your positive review.
We are happy that you enjoyed your stay with us and especially that you were satisfied with the service received.
Thank you also for your useful feedback.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Milan

Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Milan
#2 Family Hotel in Milan
#3 Luxury Hotel in Milan
#3 Romantic Hotel in Milan
#6 Business Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Milan 5*
Number of rooms: 106
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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