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“Superb” 5 of 5 stars
Review of Park Hyatt Milan

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Park Hyatt Milan
5.0 of 5 Hotel   |   Via Tommaso Grossi 1, 20121 Milan, Italy   |  
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Ranked #2 of 430 Hotels in Milan
Santa Monica, California
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
“Superb”
5 of 5 stars Reviewed June 20, 2013

The Park Hyatt in Milan is the best hotel I've ever stayed at. My room was gorgeous. (As a Hyatt diamond member, I was upgraded to a deluxe room, which is about 10% larger than a standard room.) The marble tiling in the spacious bathroom provided a luxurious feel.

The lounge area of the hotel is beautiful. It sits underneath a large cupola, which lets in natural light.

Service was excellent, as it is at all Park Hyatt hotels I've stayed at. The bartender was knowledgeable and sophisticated and made good drinks. The restaurant is Michelin starred, and my meal there was good.

The location--steps away from the Galleria Vittorio Emanuel II and a block from the duomo--is impossible to beat.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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764 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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London
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 18, 2013

I stayed here with my fiancée for the week-end. The architecture is superb, and the hotel small and intimate. The staff - without exception, from concierge to receptionist to waiter to barkeeper - was exceptional and absolute world standard. The rooms are huge (for Milan standards), quiet, combining the historic look with modernity, and very charming. The room had no view, but you don't stay in Milan for the view from the hotel room, do you? You just step outside and have plenty of View. The wellness area is small but well-tended. I struggle to think what they could have done better to make our stay even better. The place is expensive, but at the top range for what you get.

Room Tip: Out back for complete quiet.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Joseph, Michigan, United States
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 16, 2013 via mobile

I can't say anything to truly express how wonderful our three night stay was at the Park Hyatt. Wonderfully attentive staff, amazing room, no better location in Milan (unless you could spend the night in the duomo) all offerings were perfecto!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thank you for your beautiful review!!
We are very happy that you enjoyed your stay with us and very honored to read such a nice comment!
Your paradisiac location is looking forward to welcoming you back soon!

Sincerely Yours
Gorka Bergareche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Top Contributor
123 reviews 123 reviews
51 hotel reviews
Reviews in 40 cities Reviews in 40 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed June 15, 2013

Reporting at the reception a little problem with the room the morning following my arrival , the guest services manager (Cecilia)came to see me instantly and acknowledging that it was not pleasant, They have upgraded me to a beautiful room with terrace. the manager has done everything to make my stay perfect . Not only, Cecilia was pleasant but she really deserves a big thank you for looking so well after a guest.
Laundry is excellent, housekeeping smiling and all the hotel is spotless.
restaurant is good

Room Tip: standard room is small
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

Hotel is very nice you feel good there. People working there are very kind and helpful - excellent I'd say. The only thing I didn't like very prices in hotel's bar and restaurant but I must say coffee was very good ;) I'd recommend everyone this hotel.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thanks a lot for your positive review.
We are happy that you enjoyed your stay with us and especially that you were satisfied with the service received.
Thank you also for your useful feedback.
We really hope to have the pleasure of welcoming you back soon!

My warmest regards
Gorka Bergareche
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed June 8, 2013

The hotel rooms and service are just impeccable! Concierge gave us a great recommendation for dinner and helped us book our train tickets for the airports. They were keen to give us the best options for travel and shopping to ensure we got the best experience in Milan. We have stayed at other Park Hyatt hotels and this is our favourite so far! I hope we come back soon!

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thank you very much for your kind words!!
We are very happy that you enjoyed your stay with us and especially that you appreciated the service of our concierge.
We are also pleased to be amongst one of your favorite Park Hyatt hotels and we are already looking forward to welcoming you back soon!

Sincerely Yours,
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 4, 2013

During a trip to Italy, we spent two nights in the Park Hyatt Milan and thoroughly enjoyed the stay. The hotel is literally in the center of the old part of Milan, walking distance to the Duomo and multiple cafes and gelatterias. The service there is second-to-none. Lucca, who walked us to our room and showed us how to use the shower, TV, etc was delightful. The concierge desk did everything from booking train tickets to recommending out-of-the-way restaurants to visit. If your travels take you to Milan, look no further.

Room Tip: The interior rooms overlooking the courtyard will be nice and quiet. However, the exterior facing r...
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  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GorkaB127, Direttore generale at Park Hyatt Milan, responded to this review, June 18, 2013
Dear Guest,

Thank you for your nice review.
We are happy that you enjoyed your stay with us and were satisfied with our services.
Looking forward to welcoming you back!

Warmest regards
Gorka Bergareche
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Milan

Address: Via Tommaso Grossi 1, 20121 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Milan
#2 Family Hotel in Milan
#2 Romantic Hotel in Milan
#2 Luxury Hotel in Milan
#3 Business Hotel in Milan
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Milan 5*
Official Description (provided by the hotel):
Boutique hotel in a palatial, classical building - Heart of Milan, steps from Piazza del Duomo and Teatro all Scala opera house. ... more   less 
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Also Known As:
Park Hyatt Milan Hotel Milan
Hyatt Milan
Milan Hyatt

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