When we stayed slightly over a year earlier at the Park Hyatt Milan, we couldn't explore the city, because it was raining the whole time. We decided to have another two nights stay on points this January 2013.
As always we organized a limousine transfer from the airport. Our driver was the same as in November 2011. We recognized each other immediately. The journey was smooth in the Mercedes E-Class and took around 25 minutes from Milan Linate. The price was up from 120 Euro to 135 Euro (ca. 162 USD to 182 USD).
Check in was quick, and we were greeted as returning guests. As such we were upgraded to a Deluxe Room on the highest floor. We were told by the receptionist that there are mostly suites on the higher floors and our Deluxe Room was one of the few available on higher floors. We were accompanied to it, and on the way got a refresher regarding the dining outlets and services the hotel offered. The member of staff explained the features of the room. After that we were left alone.
The elevator system has changed. You now have to swipe your key card when entering the elevator. It only stops on the floor where your room is located.
It was clear that the room belonged to a suite and could be used as the children's bed room or the nanny quarters. It was medium sized and had a king bed, chairs, a writing desk, table and flat screen TV with national and international channels. The room was understated, but felt elegant. A lot of marble was used.
To our surprise we also had a small balcony. It offered great views over Milan. There were also two chairs and a table. We loved to go out and enjoy the mild weather and the views. The neighboring suite had also access to the balcony. On our first night nobody was staying there, so there were no concerns about privacy. On the second night it was in use.
The marble bathroom was large - as big as our bed room - with Laura Tonatto toiletries, a sink, separate bathroom and rainforest shower (there was also a handheld shower) and a separate room for the toilet and bidet.
The mini bar, wardrobe and safe were also located in the bath room.
There was a slight difference between the bath room layouts we had in 2011 and this one. The entrance room's was smaller and when entering the bath tub we had to climb in front, at the Deluxe room's we were able to enter the more traditional way from the side.
Overall the room was very comfortable, especially the bed. Minor gripes were the uncomfortable back rests of the chairs and that the taps of the bath tub and shower were difficult to use, i.e. switching from the hand held shower to the other tap or when turning off the water and then on again you had suddenly too hot or cold water, because the temperature regulator moved with the tab.
Turn down was provided each night and included two bottles of still water.
During our stay we had lunch at La Cupola Lounge and in room dining. The hot chocolate, smoothies, juices, risotto, Veal Milanese, omelet and French Toast were delicious. The quality was high and the prices fair.
All staff was friendly, efficient and helpful.
Time to check out arrived too quickly. The invoice wasn't correct, but the wrongly charged item was removed without quibble. Otherwise the the check out was fast and pleasant. Our driver and limousine were already waiting for us and within minutes we were on our way to the airport.
Of course we are going to return at some stage, it's a beautiful hotel.
Would we recommend this hotel to a friend? YES!
Would we return to this hotel? YES!