Absolutley gorgeous hotel with beautiful large rooms. Staff is exceptional as check in counter staff called us by name (as American traveler we surely did not look Italian) and explained the services available at the hotel. My wife sustained a knee injury skiing and we called ahead to the hotel to arrange a wheelchair for our time spent touring Milan - the hotel had gone across town and got the wheelchair for us so we wouldn't have to hassle with that. Their Guest Relations Manager BERNIE GALLOTTA was extremely helpful, recommending a good place to eat and great tips on how to get around on the subway (Buy a 3 Euro day pass and you ride anywhere all day long) to the sights we wanted to see. He even offered to have one of the hotel vehicles pick us up if we became too fatigued during the day. All staff were exceptionally professional and made us feel as if we were the most important people staying at the hotel. It was the perfect experience to finish off our weeklong ski trip in Courmayeur. We will be back.
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- Also Known As:
- Grand Visconti Palace Hotel Milan
- Grand Hotel Milan