From the minute we arrived we were greeted with a very warm welcome. We were travelling in a party of 3 couples and we were assigned rooms on the same floor and altogether. Our room was at the back at the hotel and we overlooked a number of residential properties which we had great fun acknowledging the locals. The breakfast in the morning was excellent and any questions we had of the reception staff were answered very knowledgeably. The situation of the hotel was an approximate 20 minute walk through Park Sempione and we were in the hub of the city. All in all an excellent stay and would thoroughly recommend the hotel and ALL it's staff.