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“Excellent Stay” 5 of 5 stars
Review of Lancaster Hotel

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Lancaster Hotel
3.0 of 5 Hotel   |   Via Abbondio Sangiorgio, 16, 20145 Milan, Italy   |  
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Hotel amenities
Special Offer
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Ranked #19 of 433 hotels in Milan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
28 helpful votes 28 helpful votes
“Excellent Stay”
5 of 5 stars Reviewed February 5, 2013 via mobile

Our quick family overnight stay was very comfortable and pleasing. Service was excellent, very friendly and helpful. Great location with easy access. We had inter connecting rooms which were nicely appointed , clean, good pillows with large bathrooms which is great when you are travelling with the family. Breakfast was simple but yummy. Well worth the price and would highly recommend .

Stayed January 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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462 people have reviewed this hotel

Traveler rating
    261
    179
    16
    5
    1
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Edinburgh, United Kingdom
Top Contributor
144 reviews 144 reviews
75 hotel reviews
Reviews in 77 cities Reviews in 77 cities
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed February 4, 2013

I got the special deal for internet access that was unavailable the whole time I was there. The rooms were small like Paris and mine was very dark. The bathroom was large and clean. Staff very helpful. Coffee was lukewarm every day. Not sure I would come back.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lille, France
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 30, 2013

Plus points :
- Great location just a couple of minutes from the Arco della Pace (near the Movida). Only 15mn walk to the Castle and 25 to the Duomo.
- Huge renovated rooms (some with balcony). Even though on the street and on the 2nd floor, the room is quiet.
- Very clean.
- Adorable reception staff.
- Nice breakfast.
- Cheap for Milano.
Minus points :
- NONE!

Room Tip: Room 223 is great (with Balcony)
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 23, 2013 via mobile

There was no wifi for 4 days and on checkout after an argument I was told I could have a 9 euro discount when the discounted price "saved 108 Euros". A disappointing end to my stay. If you pay for a hotel with a pool in the expectation of using it and its not available then you wouldn't expect to pay the full price. They couldn't get that concept and for me WiFi is the most important thing.

Be aware the Trip advisor "discount" of 36 euros per night is only because of free WiFi which we did not get. In the hotel it says 3.50 euros a day for wifi so I'm not sure where the 36 Euro saving comes from.

The previous reviews about this being the best hotel in Italy perhaps raised our expectations. Reception was helpful, rooms clean and breakfast better than expected. I think it is a bit of a hike into town to the Duomo so we took the tram. The rooms are small, dark and stuffy, perhaps usual for Milan or a big city. The TV does not cater for the international traveller, 100s of Italian and one French channel. The most important thing for me is WiFi and there was a strong signal but no service which was very frustrating. On a wet weekend in Milan this was not the best hotel to be in. To leave feeling cheated is now our memory.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Hunter Valley
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 20, 2013

Great hotel, great service and good value. Stayed on two occassions (in/out bound). A 15 minute walk from the rail station that gets you to the airport on the Malpensa Express. Some good restaurants nearby with fantastic 9Euro happy hour drink and free food (buffet).

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Top Contributor
51 reviews 51 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 14, 2013

The hotel was one of the best we've ever been to in Italy. The staff is really helpful and nice, the breakfast was okay, and the room was great especially for 3-star hotel (we even had a view at famous Arca della Pace). To get anywhere from the hotel you have to use tram which is the best way to travel around the city. Many trams have such a stunning look, they have wooden seats and overall look so-so retro. But others are very modern. You can buy 48-hour ticket for 8.25 euro and travel without any restrictions and there are many places to visit in Milan.

Room Tip: Take a room with a view and a balcony (there are little balconies)
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2013

Much like some of the other reviews on here, I travelled here with my girlfriend and knew very little of Milan. This hotel is fantastic, the staff are very helpful and it's located away from the touristy areas and a short walk to some great nightlife (and park during the day). The staff spoke excellent english and were incredibly helpful in suggesting things to do and places to visit. The bar in the lobby area is basic, but nice, and the rooms are what you'd come to expect from a hotel of this standard (ie relatively basic but have all the things you need). I would definitely recommend it to people who are visiting Milan for a weekend.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lancaster Hotel

Address: Via Abbondio Sangiorgio, 16, 20145 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Room Service
Hotel Style:
#22 Family Hotel in Milan
#22 Romantic Hotel in Milan
#27 Best Value Hotel in Milan
#39 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Lancaster Hotel 3*
Official Description (provided by the hotel):
Everything you need for a short or long stay in the beautiful city of Milan for business or vacation. ... more   less 
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Also Known As:
Lancaster Hotel Milan

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