I stayed at the hotel last week. I was pleasantly surprised by this hotel. Although not perfect in every sense of the word I was impressed. The higlights were: 1.Neat and clean room. 2. A reasonable yet not lavish breakfast. 3. Exceptional, outstanding helpful front desk, particularly the lady by the name of Tiziana. She went out of her way to help me find a tour, a station, a taxi. She even helped me find a store to have my Italian made camera tripod repaired. She was as enthusiastic about my sightseeing as I was. She is the epitomy of professionlism. Has a very good command of English. 4.Price and value for money. 5 Accessibility of the hotel.
Areas for improvement: The hot water in the showertook a long time to arrive and I had to run the shower for a while. I did report it it they attened to it but it needs futher improvement. I would prefer a face cloth or loofa in my shower. In summary a small hotel that gives exceptional good value for money in an expensive city like Milano. Highly recommended!
- Official Description (provided by the hotel):
- Everything you need for a short or long stay in the beautiful city of Milan for business or vacation. ... more less
- Reservation Options:
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- Also Known As:
- Lancaster Hotel Milan