After reading several reviews decided to book here for a few days in Milan. Situated 2 minutes from La Scala it was easy to find, although the Via dei Bossi is a dark, narrow street the hotel hides from the outside world what is beyond the front door. We were greeted in a friendly and professional manner and were able to leave our luggage as we had arrived early in the morning. On our return our bags had already been taken to our 2nd floor superior double room. This room was on the front of the hotel but there wasn't a problem with noise (it is a city centre hotel), and the room was excellently equipped - all toiletries, including toothbrush, available in the bathroom, which had a whirlpool bath and shower, also tea/coffee facilities, mini bar (not too expensive but didn't use it), and exceptionally clean. The 1st and 2nd floor rooms have been refurbed in the last 2/3 years on an African theme, which runs throughout the hotel, and definitely worth the extra cost.
Breakfast was self service with everything you would want for breakfast, even more so with gluten free guests catered for - cereals, fruit, scrambled eggs, bacon, pastries, yoghut, cheeses, hams, bread, toast, cake, various juices, several different teas and coffees, and other things I may have forgotten! You will not go hungry! And staff are restocking all the time, not that it ever runs out. Everywhere is brilliantly clean, you must go to the loos in the lobby, even they have a wow factor!, and the service is first class (our key was in Vittoria's hand before we had even wiped our feet! amazing when you think of the number of guests she must see every day)! We have stayed in many hotels, mostly large international chain ones, but this hotel suppasses them all. Well done, and thank you, and can truly recommend this one - just see past the frontage!