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“Good value for its price” 4 of 5 stars
Review of Hotel Serena

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Hotel Serena
3.0 of 5 Hotel   |   Via Boscovich, 59 | Angolo Corso Buenos Aires, 20124 Milan, Italy   |  
Hotel amenities
Ranked #243 of 427 Hotels in Milan
Budapest, Hungary
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Good value for its price”
4 of 5 stars Reviewed July 1, 2014

Location is just great (1km from Centrale and just a few steps from many public transport possibilities (underground, bus, tram, etc.).

Cleaniness is about average, no big surprises.

We got an answer to all our questions from the receptionists - and we had many :) They gave us maps, instructions what so ever. Some of them were not very polite but they helped us too.

There is no restaurant inside the hotel or minibar in the rooms but if you need a bottle of water or beer they do serve you from their bar and it will not even cost you a fortune. There is also a shopping mall 200m away from the hotel and they had no problem with us bringing in some food (not as if we were planning to cook for ourselves but a big pack of bottled water is always a must during summer :) ).

1 EUR /hr for internet is a real pain and I really do not get what makes them think it is worth to spend minutes on administering every single usage... But at least they clearly state this option everywhere so it is not a hidden trap ;-)

Breakfast is average (i.e. 2 types of filled croissants and 1 empty, 3 types of meat, some cheese and some average quality yoghurts). They do refill everything even 5 minutes before they close the dining area.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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405 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 1, 2014 via mobile

Have stayed in Milan numerous times this was by far the most discourteous hotel staff experience I have had in Italy
Not one word of welcome warmth or hospitality as I was leaving I was asked not to wait in front of the hotel with my children despite that there was no bell service what so ever or any bench. The hotel was not child friendly and the two make staff upon my exit were unfriendly.

  • Stayed June 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 25, 2014

We stayed here for 1 night before move to Florence, hotel is fins, walking distance to the subway and not too much far from the train station.

The hotel decoration is lovely and room is clean. Breakfast is simple.

Room Tip: Corner room is recommend and avoid for the first floor room.
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  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Netherlands
Top Contributor
56 reviews 56 reviews
5 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 19, 2014

Stayed for 2 nights. Friendly personnel. Booked hotelroom for 3 people, were there with 2 (because of cancellation) so room was spacious for 2. Close to big shopping street and 20 minutes to Duomo.

Room is fine but our toilet missed the upper half. Breakfast is ok, not a lot of choices but good enough. Lobby is beautiful.
Big plus: elevator.
Big con: hotel advised us a parking garage but personnel is cranky and unhelpful! 20 euro a day. If u find cheaper, go there. They charged us 40 euros for one and a half day.

Stayed June 2014, traveled with friends
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Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 8, 2014

We stayed in Serena for 3 nights in May. The hotel is fine, we wanted to stay close to the center of Milano and not far from the train station. The room was clean and bed was comfortable. The service was ok, at reception there was this very nice young lady receptionist who was very helpful and smiley. Breakfast was very simple. Do not expect too much, but if you only need an average, clean place to sleep this hotel is fine.

Stayed May 2014, traveled as a couple
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New York City, New York
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 7, 2014

Clean hotel. Conveniently located near Lima metro station. Very good service, and very friendly staff who speak good English. Buffet breakfast includes cappucinos, and other coffee drinks. Some renovation underway. Bathrooms in renovated rooms are much nicer than most small European hotels.

Room Tip: Renovation is underway. Ask for a room that has been renovated.
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  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandviken, Sweden
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 6, 2014

Very good location for exploring Milan. Close to central station.
Really nice neighbourhood, calm and not noisy. Pretty close to good restaurants and wine road (recommend for a nice glass of wine).
Small rooms but clean. No fridge and no proper shampoo and conditioner. Breakfast was ok. WiFi to purchase by the hour for 1euro.

Stayed June 2014, traveled as a couple
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Additional Information about Hotel Serena

Address: Via Boscovich, 59 | Angolo Corso Buenos Aires, 20124 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
Ranked #243 of 427 Hotels in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Serena 3*
Number of rooms: 39
Reservation Options:
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Also Known As:
Serena Hotel Milan

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