Location is just great (1km from Centrale and just a few steps from many public transport possibilities (underground, bus, tram, etc.).
Cleaniness is about average, no big surprises.
We got an answer to all our questions from the receptionists - and we had many :) They gave us maps, instructions what so ever. Some of them were not very polite but they helped us too.
There is no restaurant inside the hotel or minibar in the rooms but if you need a bottle of water or beer they do serve you from their bar and it will not even cost you a fortune. There is also a shopping mall 200m away from the hotel and they had no problem with us bringing in some food (not as if we were planning to cook for ourselves but a big pack of bottled water is always a must during summer :) ).
1 EUR /hr for internet is a real pain and I really do not get what makes them think it is worth to spend minutes on administering every single usage... But at least they clearly state this option everywhere so it is not a hidden trap ;-)
Breakfast is average (i.e. 2 types of filled croissants and 1 empty, 3 types of meat, some cheese and some average quality yoghurts). They do refill everything even 5 minutes before they close the dining area.
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- Also Known As:
- Serena Hotel Milan