Overall: the service was pleasant and welcoming. The room (executive deluxe on 6th floor) was clean and quiet (with a balcony but the view was nothing exceptional). However we will not be back as the overall ambiance of the hotel was cold (starting from the ground floor lobby - which resembles more a typical italian apartments complex entrance rather than a 5 *****L hotel- to the restaurant which resembled more a luxury cafeteria) and the same time soffocating and unsettling (our room was overly decorated with little space to move around; in addition never experienced such unfriendly, featurless corridors to the point that the next morning we felt the urge of exiting the hotel in a rush to experience normality again). Positive: the reception staff was very professional and attentive; the greeting in the street entrance was prompt and corteous. The breakfast offered a good variety of food with some local specialties (top quality ingredients). The room was spotless and the bed confortable. Negative: As mentioned before the main negative for us was the overall design of the hotel. We feel that a hotel should offer confortable, relaxing and inspiring environments and more than anything a home away from home. In our opinion this hotel instead offered (for the deluxe room) a soffocating experience while the minimalist approach was so excessive for the common areas it become synonym for scarcity and desolation.