Myself and my wife have visited Milan many times always staying at the Hyatt. The last time we decided to try Armani. I am so glad we booked this hotel. I was slightly concerned, having read some reviews but thankfully our stay was excellent. We brought my parents for their first trip to Italy and their experience of Milan hospitality started when we arrived. Both rooms allocated were very clean and stocked with fab Armani products and a complimentary MiniBar. The beds and pillows were extreemely comfortable. The heating control system was easy to manage and rainfall shower heads and plenty of hot water was just right to get us revived after our journey. There was free wi-fi access in lounge and in each room.
We have no complaints regarding noise and our view (5th floor) was very nice.
I ALWAYS read reviews on trip advisor before I book and if a hotel is not to my satisfaction I am very quick to write a review. I am hard to please regarding customer service and I have no complaints. It is only fair to also give credit where credit is due. Thank you Armani staff for making our trip a wonderful experience. We will be back and I will be recommending my friends to stay also. Thank You.

This time we decided to change our residence in Milan and it was really worth it! It seems as if there is a mystery to solve as you walk along the hotel corridors!The room doors look like part of the wall with no door knobs-just a touch with your key-card opens them.The reception is on the seventh floor where you take another elevator to get to the rooms.The rooms are really something from the future!You can manage everything with a remote control(TV,air con,drapes,lights etc).The room decoration is very modern,stylish and minimal.The views from our room (5th floor) as well as the room service, the staff and the daily free refreshments and sweet bits were excellent.I would definitely go back again!

I can appreciate the convenient location and design aspect of the Armani Hotel but I cannot see myself returning anytime in the near future. Each room comes equipped with "Lifestyle Manager" remote for 'service' however the remote seems quite pointless as despite calling for a porter three times - no response. The concierge/reception area is rather disorganised and as mentioned, there seems to be a shortage of porters in the hotel when I stayed in July.

Overall, I'd say the hotel is fine to stay for a night but the average service doesn't scream 5-star. There are better hotels in the area at the same room rate.

We went to Milan in the summer and it was not the first time because we love the city and we always stay in Italian hotels so we choosed Armani for it's location. We had to go in a left to the reception area the take another left to the rooms from there. The front desk staffs works as everything even as concierge. They are the worse ever they cant recommend good nearby restaurants or mall or times for famous tourist attraction that we founded by our self. Things we can find in 3 stars hotels in all Europe how about 5 star one such as Armani. Milan is a hot city in the summer but the air-condition in this hotel is not that cold as they said it's complicated and they can't modify it. This hotel is only about location its great if you're thinking about this hotel visit Milan in the winter and study the area yourself then go.