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“An Awful Experience” 1 of 5 stars
Review of Club Hotel

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Club Hotel
3.0 of 5 Hotel   |   Via Copernico 18, 20125 Milan, Italy   |  
Hotel amenities
Ranked #217 of 427 Hotels in Milan
Innsbruck, Austria
1 review
1 helpful vote 1 helpful vote
“An Awful Experience”
1 of 5 stars Reviewed June 19, 2013

Located close to the central rail station you have to walk through a getto area with many immigrants, feeling you will get robbed in the best scenario. The neighbourhood is very noisy and you can hear really clear the washing trucks during the night, even at 3 a.m. Receptionist customer service is completely unacceptable providing false information and silly rules about what is allowed and what is not. They advertise parking service, but they don't mention you have to park your car on the next parking with 25 €/day. WiFi available for 5 €/day. Breakfast is decent but nothing special. Triple room is fair and the positive surpise is that is clean and towels change every day. We spent 4 nights and we don't recommend it to couples and families.
TIP: There is a tourist tax you have to pay additional to the end price, around 10%. You can kindly refuse to pay the fare by asking the receptionist to complete the appropriate form.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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205 reviews from our community

Traveler rating
    23
    75
    75
    15
    17
See reviews for
40
49
28
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Rotterdam, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 17, 2013

Primarely chose this hotel because of the close proximity to the trainstation (about 5-7 min walk)
We had a room on the 5th floor. The room itself was well maintained and clean. Bathroom loocked realy good with a big mirror, a washing table and a showercabin. In our room airconditioning was availible.
The breakfast is decent. Could be a little bit more detailed although the juices are really great!

The staff may need some training in customer service. I've seen better, but nothing to worry about.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cluj-Napoca, Romania
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 14, 2013

the location of the hotel is great 5 minutes walk from the airport bus, also close to metro stations and tram stations easy to get around, the room was very small but it had all it needed, it was an older hotel but it still looked good. the breakfast was surprisingly good, lot of choices for the price paid. the staff however was really unfriendly and unhelpful. we had a problem with out first room and it took them 2 days to resolve, they ignored our request until then, we asked to see the manager after the second night and finally we got another room.

Room Tip: not near the elevator, ask for 4th floor rooms they have nice terrace :)
See more room tips
  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
haifa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 12, 2013

we arived to demo hotel and they had a problem and sent us to club hotel.
the locatin is 15 minutes from centeral station wazlking with laugege.
the rooms are small and clean.
breakfast was great! not big but good coffee,bagette,cheese,ham....
we spend there 1 night .

Room Tip: simple hotel
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Egypt
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 10, 2013

Safe didn't work. Receptionist not very helpful. A.C.average. Room and bathroom very clean. Breakfast ample and good. Locational very close to main train station but area in general so so. The receptionist,a man, not willing to help out with anything.



  • Stayed June 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
81 reviews 81 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed May 20, 2013

Like most travelers to a major city, you are not going to nor be expected to spend any longer than necessary in the hotel: you only need somewhere clean and safe to rest your head after a hectic day pounding the streets sightseeing. To this end, This place was perfect. It wasn't outrageously priced, it was close enough to the main station so after waking up a little on the late side, you still had less than a ten minute walk to catch your train! It was spotless, everything worked - apart from the internet - and comfy. Breakfast was a bit of a bun-fight as the dining room was a little on the cramped side but hey...it was most convenient for what we needed.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed May 11, 2013 via mobile

The room and bathroom was nice, and got cleaned everyday.
The breakfast was amazing!
But thats about the only good things there is to say about this place. The staff in the reception is very angry and they cant help you with anything. They ruined the whole stay for us..
And also it's a quite expensive hotel, and wifi is not even included, it costs 5€ per person per night!

  • Stayed May 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Hotel

Address: Via Copernico 18, 20125 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
#33 Best Value Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Hotel 3*
Number of rooms: 53
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, HostelBookers, TripOnline SA, Agoda, Hotel.de, HostelWorld, Travelocity, Odigeo and Tingo so you can book your Club Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Club Hotel Milan

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