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“Lovely hotel” 4 of 5 stars
Review of BEST WESTERN Hotel Mirage

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BEST WESTERN Hotel Mirage
4.0 of 5 Hotel   |   Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)   |  
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Hotel amenities
Ranked #45 of 432 Hotels in Milan
Certificate of Excellence
Banbury
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed November 26, 2012

I stayed at the Mirage Hotel during a recent business trip to Milan. The hotel appears to be very well run. Check-in was quick, friendly and efficient. I stayed on the 5th floor. The room was a good size with two single beds, a good bathroom, sky TV and a super face free internet connection. It was also spotlessly clean. Breakfast was served on the 6th floor and for the business traveller was perfect.

In conclusion a good hotel, well run and all for £82 B&B.

Room Tip: Go for a high floor.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank JohnBanbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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633 reviews from our community

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St. Neots, United Kingdom
Level Contributor
92 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed November 25, 2012

I liked everything about this hotel apart from one thing... The location. Granted it is ideal for getting around... Ideal for public transport, seeing the sights, getting to the San Siro (the purpose of my visit) but it is not the nicest of areas. In fact the hotel staff suggested that we should not "wander around" after dark for fear of what might happen. Not the warmest, most encouraging of suggestions! That apart, I could not fault the place. Its certainly not the fault of the hotel that there are fruitbats in the area (along with one or two ladies of the night!)

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ruudi55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uk
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed November 15, 2012

stayed here in Nov 2012 as wanted a good location for the eicma show at Fiera and also wanted to explore the city on foot.
hotel scored highly on both points, located on a tram line that ran into the duomo in about 25 mins, seemed to travel fairly slow due to numerous stops and volume of traffic. and for the show a shuttle bus was arranged for free travel with a couple of other local hotels, this was offered to us and was door to door service.
when asked about local restaurants great advice given and so was a taxi arranged on departure because of early start breakfast was supplied to take away, and very nice too.
room was nice and clean, and maid service exceptional, with a better standard of preperation of the room every day than much more expensive hotels.
will stay again happily

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank desmo666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wroclaw, Poland
Level Contributor
145 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed October 26, 2012

General impression and location
Hotel over all is clean and well kept, management is friendly and helpful. By the way you can buy tram tickets from the reception. Location is fine, but depends on your plan in Milan. It takes a long time to come to the hotel from the Milano Centrale. Trams #14 run not very often, especially in the evening time. So if you plan to travel a lot by rail from Milan (like we did), this hotel is not your best choice. But if to travel just to the city center and back to the hotel, location is ok. By the way tram #12 can be used also, but the stop is few blocks from the hotel and you will need map or GPS for the first time to find the hotel from that stop.
Room
Rooms are in classic style. Cozy, convenient and clean. Bathroom is very good. It is large, good lighting, big mirror, bath with Jacuzzi (which did not work in our room), 2 types of shower in the bath (hand shower and massage shower installed in the wall). Shower works very good, hot water is present all the time, no temperature swings.
Breakfast
Nothing special or tasty, very basic.
Don't forget that on the check out you have to pay 4 euro per person per day city tax.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Kira_UA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, October 29, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find nice Room. Sorry regarding the Jacuzzi that did not working. If you contacted the reception will try to fixed it.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed October 23, 2012

This hotel is everything I was looking for and a true 4 star hotel: excellent service, rooms clean and big enough, staff always helpful, breakfast amazing ! Great price for what you get !
You can reach the city center in 15 minutes by tram.
I stayed at this hotel twice and I will definetely book again here for next time!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank klaus680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 17, 2012

I stay in this hotel frequently when in Milan on business.
The staff are always friendly and helpful and as a regular visitor (once every two months or so) they know me by name!!
Snacks at the bar are always good.
The rooms are clean and tidy (sometimes a little old fashioned) but in general this is a good hotel to use.

Room Tip: Room 120 is my favoured room
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bigboyboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 25, 2012

A bit from the center, and a slow tram as transportation, 30-40 minutes, draw down the total impression.Traveling two times to the center on one day "steal about two hours".
Quiet area and the hotel it self + the breakfast and
74EUR pr. nigth ink. tax. makes it OK.

Jonny from Norway.

Room Tip: Look for a nearer city hotel first
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Jonny-from-Norway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, September 27, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
We are very happy that did you enjoy your stay to Hotel Mirage. When we are able to meet the expectations of our customers means that we are working well.
We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
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Additional Information about BEST WESTERN Hotel Mirage

Address: Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#12 Family Hotel in Milan
#30 Best Value Hotel in Milan
#36 Luxury Hotel in Milan
#37 Business Hotel in Milan
#42 Romantic Hotel in Milan
Price Range (Based on Average Rates):
Hotel Class:4 star — BEST WESTERN Hotel Mirage 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Milan Mirage Hotel

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