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“Lovely hotel, location not so much” 4 of 5 stars
Review of BEST WESTERN Hotel Mirage

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BEST WESTERN Hotel Mirage
4.0 of 5 Hotel   |   Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)   |  
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Ranked #34 of 427 Hotels in Milan
Barcelona, Spain
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
60 helpful votes 60 helpful votes
“Lovely hotel, location not so much”
4 of 5 stars Reviewed February 10, 2012

So apparently this street is known for being the street where all the prostitutes can be found. It's a bit seedy in this respect, but the hotel itself was really good value for money. Location not close to much but the staff will help you with tram tickets and directions. They really go out of their way to actually help you.

Nice room, not small and cramped but a good size with a good sized bathroom including a tub. The amenities were missing but we weren't expecting too much considering the price.

Opposite is a pizzeria recommended by the man at the front desk and it had good food and nice relaxed atmosphere.

The breakfast was small but nice and the woman in the kitchen was very sweet. All in all, it was a good stay.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, February 13, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor and Thank you for your valuable advice so that we can get better and better.
We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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478 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
Frederiksberg, Denmark
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed January 30, 2012

Clean, good service, great breakfast, nice rooms and bathrooms, very competitive prices. The only problem with this hotel is, that it is quite far from the city center. However the tram has a stop justoutside the hotel, and the line goes directly to the center. And the staff will even sell you the cheap tram-tickets (1,5 euro).

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, February 1, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nawabofdelhi1
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 29, 2012

A neat compact budget hotel, perfect for tourists who want a safe clean place to stay & will in all probability spending most of the day out & about sight seeing or shopping in Milan & only returning late in the evenings to a comfortable clean room & bed. Would recommend this hotel for people in the age group of 25 to 40 & are in town on either business or for a short visit. It is admittedly far from the city centre however there is a tram stop right outside the hotel & tram no.14 takes you in to the city centre (Duomo) in 20 odd minutes. Hence if you want to sight see & hang around in the centre of the city & still want the flexibility to return to your hotel every once in a while then perhaps this hotel is not the most convenient, however if you are planning to set off on your day long sight seeing & plan to return late in the evening then this works.
From Milan airport one can take the Malpensa express to the Cadorna station, from where the easiest way to get to the hotel would be to take a taxi, it costs about 14 Euros or so. The hotel it self is compact, the rooms though a bit tiny are packed with all the modern conveniences, such as Kettle for hot beverage, a small mini bar, comfortable bed. The hotel is a bit tight on space, but then again if you are not planning to hang around here all day or not here for a long stay lets say upwards of 5 nights, then I guess this should’nt bother one. Wifi is available in the rooms, but the signal is weak, hence best to leg it to the foyer in front of reception. there are a couple of restaurants just across the road from the hotel. The hotel serves an adequate breakfast in its top floor restaurant. Typical single rooms are available from 50 Euro upwards & I think if I feel it is excellent value for money. The staff here is pleasant, conversant in English, patient & ever willing to help.

  • Stayed September 2011, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, January 30, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor and Thank you for your valuable advice so that we can get better and better.
We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 25, 2012

The main relief when we booked into the Mirage was how easy it was to find from the Autostrada. Not having a GPS and spending a fair amount of time wondering we were delighted to note a tram stop out front also. We certainly utilised this facility over the next four days. Our room was basic but it had coffee/tea facilities and a good spa bath. We considered with breakfast thrown in this was good value. I did feel that the car parking was a bit expensive but at least we were happy that it was secure and protected. Breakfast was good without being spectacular and the wi-fi was adequate. The staff were always available and 75% of the desk staff were fantastic. Milano and the Mirage coudn't be too bad, we stayed an extra two nights.

Room Tip: Dont worry if the room has street frontage.
See more room tips
  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, January 26, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Villa Guardia, Italy
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed January 20, 2012

I spent 3 days in that Hotel with my Aunt and our puppies. The hotel is far away from the city centre but good served by tram and busses. Rooms are smalls but comfortables. Breakfast was rich on a high quality level. Mirage Staff is both professional and friendly as well. Pets are allowed and treated like humans. I want to thank Mr. Vittorio and Mr. Guido for their help and kindness.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gruppomirage, Direttore vendite at BEST WESTERN Hotel Mirage, responded to this review, January 24, 2012
Dear Guest,
Thank you for telling his experience at the Mirage Hotel on Tripadvisor.
I am very happy that you find the Hotel Mirage a very great place to stay.
When our guests are satisfied is the best award for our job!

We are pleased to welcome you back to our hotel !

Best Regards
Diego Ferrari
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 25, 2011

On arrival we had been allocated a room opposite the lifts. Worried about possible noise we asked if we could change rooms and this was no problem. The staff were exceptionally helpful throughout our stay and always offered a smile and a greeting as you passed through the reception which was very welcoming.

The room was good, comfy bed, nice bath and all you'd expect from a modern hotel room. Many of the reviews talk about the quality of the breakfast and the first couple of times we ate we thought it was good but not so worthy of all the mentions. It was only on our last day when we got down to breakfast considerably earlier that we realised there was a great deal more choice to be had. Breakfast is on the top floor which make a change.

As others have said hotel is located 20 minutes out of town but is located opposite a tram stop. Trams run frequently and you can buy 24hr tickets from the front desk which was handy. We actually hopped on and off on a few times en-route to the centre during our stay to have a look around an interesting street market and a large supermarket (the range of food on offer was fantastic). The tram also goes past the Cimitero Monumentale which is definitely worth a look.

We ate in a couple of restaurants opposite the hotel which were alright but we should have asked the hotel staff sooner as they recommended the L'immagine Bistrot which is 3 minutes walk away and served fantastic food.

The Mirage is a great value hotel and I would definitely stay there again.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redondo beach, ca
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 12, 2011

20 feet to tram that takes you everywhere and back to the front of the hotel. Great breakfast!
Very clean with lots of extras

  • Stayed November 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Mirage

Address: Viale Certosa 104/106, 20156 Milan, Italy (Formerly Mirage Hotel Milan)
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#13 Family Hotel in Milan
#24 Luxury Hotel in Milan
#31 Best Value Hotel in Milan
#34 Romantic Hotel in Milan
#42 Business Hotel in Milan
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Mirage 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Milan Mirage Hotel

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