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“****#### WE WERE STOLEN IN HOTEL ###***” 1 of 5 stars
Review of BEST WESTERN Hotel St. George

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BEST WESTERN Hotel St. George
4.0 of 5 Hotel   |   Viale Tunisia 9, 20124 Milan, Italy   |  
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Ranked #167 of 432 Hotels in Milan
Brasilia, DF
1 review
3 helpful votes 3 helpful votes
“****#### WE WERE STOLEN IN HOTEL ###***”
1 of 5 stars Reviewed August 28, 2012

We were a group of women and girls and occupy 10 rooms from this hotel in the period from 07 to 14/07/2012. The day before we left the hotel, the safe rooms of four of our rooms have been violated and things were stolen. One of them was stolen some jewelry, another one 100 euros and 300 euros disappeared from my room. The manager said he could not do anything because many people in the hotel knew what the password to unlock the safes and thus would have no way of knowing who it was.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Owner at BEST WESTERN Hotel St. George, responded to this review, October 25, 2012
Dear Guest,
Following the comment posted below about the presumed robbery that might have occurred in our Hotel, we would like to point-out that:
1. Concerning this presumed robbery, no piece of evidence against our staff have been found despite the Direction has asked the clients to lodge a complaint against us through the right Authorities, in order to contact our Assurance and in case, arrange a compensation.
2. All safes in the rooms can be opened only with the combination, chosen by the client;
3. It is not true that safety codes are known to all our staff. Concerning this, we have asked to the manager mentioned in the review and he firmly denies to have ever told to the clients that safety codes are known to all our staff;
4. In any case, we have promptly asked to our supplier to replace the safety codes with new ones.
All this being stated, we can only decline the heavy charges, which are unfounded and defamatory, published by the client on our account.
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262 reviews from our community

Traveler rating
    62
    107
    68
    17
    8
See reviews for
35
83
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78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
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  • Turkish first
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English first
Narvik
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 11, 2012

Very nice and clean hotel in Milan. We ordered a superior room because we needed some space. Our 16 year old girl slept on the couch, and there was a sliding door between the rooms NICE! The room was BIG and well equipped (only thing missing was a boiling can) The elevators was small when you arrive and leave carrying your luggage. The staff was very nice and helpful. We would recommend this hotel !!!

Room Tip: The superior rooms will be big enough for 3 adults
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at BEST WESTERN Hotel St. George, responded to this review, September 25, 2012
Dear Aage,
Thank you very much for your review. We hope it will be useful for people looking for an hotel in Milan. Concerning the boiler, it is missing in the room, but you can ask 24 hours a day to have hot water in your room. It is a free service that we are pleased to offer to our guests.
If you like keeping in touch with us, and be updated about what is going on in Milan, follow our Face Book page (Hotel St. George). You find info about the interesting Picasso Exhibition, for instance, that takes place till January 2013. A good reason, maybe, to visit again Milano.

Best regards,

Front Office Manager
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Orange, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 24, 2012

The front desk staff were real helpful and accommodating. Rooms were clean and big enough. The hotel was very near the metro and also near shopping. Breakfast is good also and the wifi is free. Although I lost my cross in this hotel I would go back as everyone was real nice.

  • Stayed June 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at BEST WESTERN Hotel St. George, responded to this review, September 25, 2012
Dear “Kerlicterus”,
We are happy that you liked our Hotel. Thank you for having underlined exactly our plus: good location, nice staff, wi fi area. We invite you to follow our blog and Face Book Page (Hotel St. George) where you find updated calendar about Exhibitions, Theatre and Art.
We hope to see you soon,

Best regards,

Front Office Manager
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Casablanca, Morocco
1 review
5 of 5 stars Reviewed July 22, 2012

well beside of the little noice of the airconditioning it was a perfect stay from service to the acomodation

Room Tip: well the saint george hotel is perfect for your stay in milano
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Front Office Manager at BEST WESTERN Hotel St. George, responded to this review, September 25, 2012
Dear Mohamed,
Unfortunately Air Conditioning make some noise sometimes. We are happy that beside this small inconvenient you found pleasant the stay.
Follow us on Face Book (Hotel ST. George- beeing "friend" you will have a 5% discount on the best available rate) and post there one of your favorite picture of Milan.

Best regards,

Front Office Manager
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Oslo, Norway
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 15, 2012

Stayed at St. George in April 2012.
Friendly staff, clean hotel, very good breakfast and a perfect location. Will stay again.

Room Tip: I would ask for a room on the upper floors as the room we had (on 3) was a little dark.
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  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstgeorge, Responsabile reception at BEST WESTERN Hotel St. George, responded to this review, July 20, 2012
Dear Heidi,
Thank you very much for the appreciation. We hope to see you again in our Hotel and we remind you that in our official web site you will find all the info you need: rates, e-booking, offers and links to our Socials. Blog, FaceBook and Twitter.

Best regards,

Staff Hotel St George Milano
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Moscow, Russia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 29, 2012

We're staying in this hotel often. Great location, friendly staff. Once upon departure was the strike of taxi drivers, as a member of staff took us to the airport in his car and didn't want to take money for it. On the other side of the road excellent restaurants: 70 metres meat and 20 metres fish. The hotel need to improve the bar in our opinion.
All the best,
Oleg L.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Responsabile reception at BEST WESTERN Hotel St. George, responded to this review, July 14, 2012
Dear Oleg,
we are really pleased for your positive review about our Hotel, staff and location.
we are also glad for the suggestion about the Bar, we will provide to improve its service
with the hope to make you like it more next time you will come here.
In the meantime we wish you the best.
Best regards,
Reception Staff
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Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2012

This hotel was recommended to me by an Italian friend who has stayed here many times. I have been to Milan a few times before and have gone to a different hotel each time, although they were all satisfactory. I shall be returning to the St George on my next visit. It is very conveniently located, with a range of restaurants and shops nearby and is a couple of minutes' walk from the metro. My room was a good size, clean and comfortable. Breakfast had a good range of lovely food with fresh coffee. All members of staff were pleasant and helpful. Although they spoke excellent English, they were happy to help me practise my Italian and were very patient.

  • Stayed April 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Front Office Manager at BEST WESTERN Hotel St. George, responded to this review, June 25, 2012
Dear Caroline,
thank you very much for your review that underlines some of the key points of the hotel. If you like to keep in touch with us and with Milan, follow us on FaceBook (Hotel St. George) you will find info about the city and the Hotel. The posts are both in Italian and English so you can practice our language if you like.

Best regards,

Staff Hotel St. George Milano
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel St. George

Address: Viale Tunisia 9, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites
Hotel Style:
#108 Luxury Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel St. George 4*
Number of rooms: 50
Official Description (provided by the hotel):
Just a few steps from Milan downtown, since 1967 the BEST WESTERN Hotel St. George offers to guests a warm and charming atmosphere, typical of the Italian style. This hotel is ideal for both leisure and business. The BEST WESTERN Hotel St. George is a 4 Star hotel, located in a strategic position close to Corso Buenos Aires and Milano Central Station. The Duomo, the Fier of Milan and all the main points of interest are easily reachable thanks to the underground station located just a few meters from the hotel. The professional and multilingual staff will suggest the most interesting and fashionable events taking place in Milan. ... more   less 
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Also Known As:
St George Hotel
St George Milan

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