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“Excellent hotel - an oasis of calm and good service” 4 of 5 stars
Review of Hermitage Hotel

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Hermitage Hotel
4.0 of 5 Hotel   |   Via Messina 10, 20154 Milan, Italy   |  
Hotel amenities
Ranked #68 of 432 hotels in Milan
Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent hotel - an oasis of calm and good service”
4 of 5 stars Reviewed May 4, 2010

First time in Milan. Busy city and busy area. Did not have great expectations going down the street but were delighted. Elegant room. Excellent breakfast. Lovely foyer and very helpful bar man. Finger food served with drinks.

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giadamonrif, Direzione Commerciale at Hermitage Hotel, responded to this review, October 27, 2010
We thank you for your kind compliments about your stay in our hotel.
We are looking forward to having you as a guest again soon,
Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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223 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Padova
Top Contributor
89 reviews 89 reviews
67 hotel reviews
Reviews in 51 cities Reviews in 51 cities
239 helpful votes 239 helpful votes
3 of 5 stars Reviewed December 7, 2007

The hotel is very nice and classy. Rooms are very well appointed, conference facilities are adequate and food is good as well. It well deserves 4 star classification.

However the area where the hotel is located has developed to be the heart of Milan's Chinatown. Not that this is really a problem, but it simply does not fit with the hotel itself, which caters amongst top sport and fashion stars. No nearby subway station.

If you do not mind about the surroundings, the hotel is definitely to be recommended.

  • Liked — Hotel
  • Disliked — Location
  • Stayed September 2007, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston, Lancashire, UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 27, 2006

We stayed at the Hermitage over Christmas and arrived back this morning. Overall the hotel is great. All the staff are very helpful and friendly, even made us a reservation for Christmas lunch at a local restaurant. The hotel isn't in a great area but there are loads of taxi's and of course the Metro. A taxi from the Heritage to the Duomo Cathedral costs about 10 euro's.
We got a taxi to Bergamo airport on the way home, as we had an early flight but recommend the shuttle bus from the Central Station for 7 euro's (110 euro's in a taxi).

The hotel is very clean and a good 4 star. Very good continental breakfast but the bar & room service menu is limited. We didn't eat in the hotel restaurant as it was closed for the holidays.

I would recommend this hotel as long as you don't mind the taxi/metro ride to all the sights, but the helpfulness of the staff made up for that.

  • Liked — Cleaniness and helpful staff
  • Disliked — Location
  • Tips/Secrets — Use travel tickets for the trams and metro instead of taxi's
  • Stayed December 2006, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed August 17, 2004

The Hermitage is a lovely hotel, but located in a downmarket Chinese neighbourhood. The rooms were classily decorated, facilities were great, staff friendly. If you want a great hotel and are not overly concerned about your surroundings, this is the hotel for you.

Was this review helpful? Yes 25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
giadamonrif, Direzione Commerciale at Hermitage Hotel, responded to this review, August 1, 2012
We thank you for your comments about your stay in Hotel Hermitage and we are pleased you appreciate our staff and our hotel.

What we can say about the surroundings is that we and the other companies and shops are working very hard to improve the zone and Paolo Sarpi Street is now a nice place to go shopping and have a walk after a busy way.

We hope to have you again as our guest, as soon as you come back to Milan.

Best regards,

Monrif Hotels
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hermitage Hotel

Address: Via Messina 10, 20154 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#40 Family Hotel in Milan
#48 Luxury Hotel in Milan
#59 Business Hotel in Milan
#84 Romantic Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hermitage Hotel 4*
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Also Known As:
Hermitage Hotel Milan

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