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“Spacious room” 4 of 5 stars
Review of Hermitage Hotel

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Hermitage Hotel
4.0 of 5 Hotel   |   Via Messina 10, 20154 Milan, Italy   |  
Hotel amenities
Ranked #73 of 427 Hotels in Milan
Beijing, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Spacious room”
4 of 5 stars Reviewed November 13, 2012

I've stayed there for 4 nights. The room is the biggest in all hotels I stayed in Italy. The location is good and you just need 20 minutes to walk to the castle and then to the Duomo. The region is China town, but there're still many Italian people living there.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
    83
    126
    36
    5
    2
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22
96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Moscow, Russia
Top Contributor
89 reviews 89 reviews
74 hotel reviews
Reviews in 56 cities Reviews in 56 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed November 10, 2012

Stayed for a couple of nights - is not as expensive as options tight downtown but is 10 minutes by taxi. Is in the heart of Chinatown so don't be surprised ! Several nice cages and restaurants around and the staff were all very helpful

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rome, Italy
1 review
5 of 5 stars Reviewed October 30, 2012

Very nice hotel. I loved it. The room was perfect, the staff was helpful and kind, the breakfast amazing with tasty freshly squeezed orange juice, good cakes, and pleny of everything a I like.
Use a number 2 tram from end of road to Doumo, Castle or to Navigli area for E1.5.

Room Tip: Book on lastminute.com I got a wonderful suite at a price that would be discounted even for a standa...
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brighton, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 30, 2012

Hotel is fairly easy to find from the centrale station. Take the No 1 tram to republlica and then jump on the No 37 bus to stop - procaccino messina. We opted for the 48hr travel card that you could buy on the plane and this was well worth it as you can use all types of public transport.
The first time you use it you have to validate the card in one on the machines on the bus/tram/train but then you dont have to have it out again unless you use the underground. As long as you have it with you in case you get stopped. We didnt see anyone checking tickets however if you get caught without one it is 100Euro fine.

The area as we found with most of Milan actually is quite degraded but I did not feel unsafe. The hotel staff said that it is unlikely to get trouble as a lot of people are in Italy without papers so they cant afford to get into problems.

The hotel itself was like a pure oasis, staff were extremely helpful and spoke english if you wanted to. Our room was lovely, clean and the biggest bed I have ever seen in my life.
The weather while we were here was cold and wet but the rooms were boiling even with the window open. I wouldnt recommend the hotel in summer unless you get a room with working aircon. We didnt eat here but heard the food was ok. There are plenty of lovely cafes and resturants nearby and the best and biggest pizza I have ever had. If I was ever going to return to Milan it would be for one day for that pizza. Ask Andrei the barman for directions.
Andrei was extremely helpful and fun person to speak with.
We did not rate Milan and wont return but if you end up here and you stay at this hotel heres a couple of recommendations for you.

1st - Use public transport dont get ripped of by taxis. Its easy, clean and cheap. It also allows you to see the real side of a place.
2nd - try to order in italian or if you get a non english menu dont panic just pick something all the food is lovely.
3rd - stand up in a cafe and drink your drink like the locals do (it will save you paying double).
4th - Talk to Andrei about where to go and have a drink in the hotel bar. Try one of his made up cocktails - you will have a great night but might struggle to get up for breakfast :)
5th - Read the reviews on the city as most if it is a building site and you dont want to waste your time visiting something thats surrounded by hoarding.
6th - take a long time with your meals, order wine and enjoy.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
arbroath
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2012

We have recently spent a three day break in Milan. On arrival at the Hermitage Hotel we were greeted by very helpful staff who had excellent English. They were extremely helpful and assisted us with our very dodgy map reading every day and evening!
Our room was big enough and hosted three immaculate single beds which were changed, not just made, on a daily basis. Our towels were also changed daily even though we had hung them up to use again. Breakfast was very substantial with the offer of bacon, eggs, toast, jam, ham, cheese, fresh fruit etc. And copious amounts of coffee for our hangovers!
The service from all staff was excellent. We had an iron and ironing board delivered to our room, which we kept for the whole stay, within five minutes of our request.
The bar staff were exceptional. Andrei was like our tour guide from a distance! We asked for a recommendation for a nice restaurant for a special birthday and we were very pleasantly surprised. Andrei recommended the Brellin restaurant which is situated on the canal. It was a stunning building inside and out with beautifully served food and wine (approx 25 euros per main meal and 30 euros for a bottle of Pinot Grigio).
We fancied a chinese on our last night as the Hermitage is situated in China town. Andrei pointed us towards 999 Chinese Restaurant where we spent a very pleasant evening eating good food and drinking with the very friendly owner. This is only two streets away from the Hermitage and well worth a visit.
On our first night we were extremely pleased to learn that the Hermitage were hosting a jiving session where we were invited to buy a drink and help ourselves to the beautiful spread of food. This evening was a blast watching some very experienced jivers and enjoying the large buffet made up of some stunning dishes. We left the hotel to go out and explore but ended up back within half an hour due to the fact that the staff and jiving session were well worth staying in for even though this was our first night!
The trams were very regular and with the purchase of a 48 hour ticket, they are all the transport that is needed.
This holiday was amazing from start to finish. The hotel was immaculate and well worth recommending to others. Andrei was the icing on the cake!!!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Helsinki, Finland
Top Contributor
93 reviews 93 reviews
49 hotel reviews
Reviews in 44 cities Reviews in 44 cities
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 8, 2012

Situated in Chinatown one block from nice pedestrian street. We had booked and paid the hotel in advance but they didn't honor the voucher stating all taxes paid, but demanded us to pay "extra city tax" at check-in, that added up extra 10% on the costs. On reservation and again on arrival we asked for a quiet room, and found us in a room by the street side facing a garage or repair shop of Harley Davidson motorbike shop. Those bikes are not quiet ones, windows were not enough to keep the noise out. Room itself was tastefully decorated, and in addition to bed, they had accommodated even a sofa without the room feeling too crammed. Bathroom was of a good size. Room and the hotel in general was very clean. Air conditioning seemed to have only one position, very warm. They have wireless internet, but for that you have to pay extra, even the business center hasn't got free internet. Breakfast was a big disappointment, as most of the plates were empty and they didn't look after the buffet. The breakfast room staff didn't seem to have any organised way to work, and they even run out of plates one morning. Bearing in mind the "extra city tax", very expensive internet and poor breakfast, for our next visit to Milan, we choose some other hotel.

Room Tip: Try getting a room not facing the street
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  • Stayed October 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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scorland
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 4, 2012

Great hotel in Chinatown. Don't be put off by surrounding streets try eating in the small local restaurants both Italian and Chinese. Hotel is very clean and tidy. Staff were very helpful. Breakfast is to be recommended. Use a number 2 tram from end of road to Doumo, Castle or to Navigli area for E1.5. Best to take a taxi to San Siro if you're going to a game about E13. Room was excellent very spacious and well serviced. Use the large courtyard to chill out.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hermitage Hotel

Address: Via Messina 10, 20154 Milan, Italy
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#50 Luxury Hotel in Milan
#62 Family Hotel in Milan
#67 Romantic Hotel in Milan
#76 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hermitage Hotel 4*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hermitage Hotel Milan

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