We have recently spent a three day break in Milan. On arrival at the Hermitage Hotel we were greeted by very helpful staff who had excellent English. They were extremely helpful and assisted us with our very dodgy map reading every day and evening!
Our room was big enough and hosted three immaculate single beds which were changed, not just made, on a daily basis. Our towels were also changed daily even though we had hung them up to use again. Breakfast was very substantial with the offer of bacon, eggs, toast, jam, ham, cheese, fresh fruit etc. And copious amounts of coffee for our hangovers!
The service from all staff was excellent. We had an iron and ironing board delivered to our room, which we kept for the whole stay, within five minutes of our request.
The bar staff were exceptional. Andrei was like our tour guide from a distance! We asked for a recommendation for a nice restaurant for a special birthday and we were very pleasantly surprised. Andrei recommended the Brellin restaurant which is situated on the canal. It was a stunning building inside and out with beautifully served food and wine (approx 25 euros per main meal and 30 euros for a bottle of Pinot Grigio).
We fancied a chinese on our last night as the Hermitage is situated in China town. Andrei pointed us towards 999 Chinese Restaurant where we spent a very pleasant evening eating good food and drinking with the very friendly owner. This is only two streets away from the Hermitage and well worth a visit.
On our first night we were extremely pleased to learn that the Hermitage were hosting a jiving session where we were invited to buy a drink and help ourselves to the beautiful spread of food. This evening was a blast watching some very experienced jivers and enjoying the large buffet made up of some stunning dishes. We left the hotel to go out and explore but ended up back within half an hour due to the fact that the staff and jiving session were well worth staying in for even though this was our first night!
The trams were very regular and with the purchase of a 48 hour ticket, they are all the transport that is needed.
This holiday was amazing from start to finish. The hotel was immaculate and well worth recommending to others. Andrei was the icing on the cake!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.