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“Wonderful hotel” 5 of 5 stars
Review of Hotel Berna

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Hotel Berna
4.0 of 5 Hotel   |   Via Napo Torriani, 18, 20124 Milan, Italy   |  
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Hotel amenities
Special Offer
Package Deal
Ranked #8 of 432 Hotels in Milan
Certificate of Excellence 2014
Sydney, Australia
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
22 helpful votes 22 helpful votes
“Wonderful hotel”
5 of 5 stars Reviewed May 1, 2013

We picked this hotel due to the excellent reviews it has been getting in TA, and because we need a hotel close to Milano Centrale due to our trips to Geneva and Tirano. This hotel does not dissapoint! From the reception staff, to the breakfast room staff, porters all have a very welcoming and warm attitude! But that does not mean that the standard services are lacking in anyway. The breakfast is good and varied, wifi works perfectly, and there is a free non alcoholic mini bar in the room, plus free coffee and tea in the break room. Definitely worth coming back to!

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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4,300 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (479)
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Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2013

enjoyed our stay at the hotel berna, 26th -29th April 2013
we stayed in a superior double room which was very clean well maintained and comfortable. Excellent value for money and the breakfast buffet was varied and tasty. This hotel is really central just along from the central station and metro stop making travelling around very accessible.
If you are eating out at night we recommend Jumping Pizzeria, out front door turn left. Real authentic Italian Pizzaria at reasonable prices. We liked it so much we went twice!!!!!!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Halifax, United Kingdom
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 30, 2013

This is an ideal hotel for a short stay. We stayed 3 nights and loved it. The staff were friendly and helpful, the room was well appointed, and the breakfast had lots of choice. Location is perfect, just across the road from Milano Centrale station and the metro stop. We got a travelcard (8.25e) from reception and used it for the metro and the tram (line no 1 from the centre passes near to the hotel). Only issue for a longer stay would be the size of the room - it was very small with no outlook - but for a short break it was terrific - no point looking anywhere else for a Milan hotel.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 30, 2013

This hotel had the best service of any of the hotels in which we stayed during our 3-week Italian vacation. Always helpful, polite, friendly. We tried speaking Italian but it was not necessary. the staff's English was much better than our Italian. Each day started with a bountiful breakfast buffet (until 11am) that was a little different each morning. Then just a couple minutes safe walk to catch a train, metro or tram. There's also a nice "self-service" restaurant right around the corner (and a McDonalds but we didn't try that). Upon our return each day, a treat was on the pillow and free (non-alcoholic) drinks in the frig. The room also came equipped with a useful safe, ample electrical outlets and useable WiFi (which were sometimes lacking elsewhere). The bathroom (and elevator) a bit small and the room lighting dim, but that's the rule in Italy rather than the exception. Due to rain we spent one day in our room and found it very comfortable. If we ever get back to Milan we will stay at Hotel Berna.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wexford
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 30, 2013

This hotel is conveniently located next to public transport. Room whilst a little small was spotlessly clean, it also had complimentary soft drinks in the minibar plus the rubber duck in the bathroom was an added bonus! The breakfast was superb, there was a huge choice on offer. What really made this hotel though was the very friendly and accommodating staff. Special thanks to Max and Marco who were extremely helpful and attentive.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

We stayed at Hotel Berna en route from Venice to Bellagio . It was the perfect spot to see Milan- close to the Metro and Central train station.
The staff were very friendly, always going out of their way to help and very attentive to our baby.

The rooms were comfortable- I've never experienced a free mini bar before! No alcohol ,of course.The breakfast was great.
I would definitely recommend this Hotel

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
5 of 5 stars Reviewed April 29, 2013

One of the best hotels we ever stayed. premium service, warm hospitality, good location, we definitely will go back in our next trip to Milan and highly recommended!! We love it. Staffs are very friendly and helpful. They also sell train ticket at no extra cost which saves the hassel to buy at the train station which can be a challenge. I booked the hotel as recommended by one of my colleagues and I am going to thank her for helping me make the right choice!

Room Tip: We just love it.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Berna

Address: Via Napo Torriani, 18, 20124 Milan, Italy
Phone Number:
Location: Italy > Lombardy > Milan
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Airport Transportation
Hotel Style:
#3 Family Hotel in Milan
#6 Romantic Hotel in Milan
#7 Luxury Hotel in Milan
#9 Business Hotel in Milan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Berna 4*
Number of rooms: 116
Official Description (provided by the hotel):
If you intend to stay in Milan for work or pleasure, the Hotel Berna is clearly your preferred choice. The Central Station, the subway, the shuttle terminals for the airports are at 200 m from the Hotel. The hotel services include 116 rooms, an underground parking space, meeting rooms and more... First of all, our welcoming smile. However, the smiles after will be many: when we welcome you and during your stay. And there will also be your smiles when you discover our qualities, the cuddles that we have reserved for you and the surprises prepared just for you. From the breakfast to the cleaning, from the choice of the room temperature to the silence. In the heart of Milano you will discover the atmosphere of one of your second homes. ... more   less 
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Also Known As:
Berna Hotel Milan
Hotel Berna Milan

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