The hotel was exceptionally clean (and I am one of the fussiest people in the world!), the staff were absolutely lovely (friendly without being overbearing) and couldn't do enough for us. Our room was nicely decorated and had lots of complimentary items for us to eat/drink/use which was great. The hotel was right near to the train station which was exactly where we wanted to be.
I would definitely recommend this hotel to anyone and would most certainly stay there again if we go to Milan again.