This hotel looks grand, but is far from it in terms of the quality of stay and standards of service. I travel extensively and this hotel is one of the worst I have ever stayed in!
In summary, food is simply dreadful (how can you get vile pasta and risotto in Italy?!), even the 'hot' food at breakfast is cold and the group I was with hardly ate any of the dishes we had at our 3 course meal on the second evening of our stay - our complaints were met with ignorance and distain.
By far the worst issue was the infestation of mosquitoes, which attacked our business group - 9 of us ended up covered in bites and our requests for anti-mosquito plugs in our bedrooms were completely ignored.
The staff really gave the impression that they couldn't care less about our comfort or needs.
I cannot stress enough - DO NOT pay a fortune to stay in this dreadful place - you have been warned!
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