This hotel is in walking distance to The Last Supper and Coin (Italy's version of a department store). However, it's not close to the Cathedral, Strozi Castle, or Arcade. The room was great, but the snarky attitude by the front desk staff left a sour taste. NOTE: Only one device is allowed on free Wi-Fi use. No exceptions! I was told that once one device is clicked off, another can log on. But that simply wasn't true. Both our friends and I couldn't get Wi-Fi on additional devices. What made matters worse was the front desk staff arguing with us about this issue. After much discussion, they refused to provide additional assistance with any matter. Bottom line: Room great. Service poor.