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“Vey good hotel, in a good location” 4 of 5 stars
Review of Uptown Palace

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Uptown Palace
4.0 of 5 Hotel   |   Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)   |  
Hotel amenities
Ranked #57 of 432 Hotels in Milan
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Vey good hotel, in a good location”
4 of 5 stars Reviewed July 15, 2014

The hotel is located a leisurely 10 minute walk from the Duomo, so away from a lot of the hustle and bustle, but it still conveniently close to Crocetta metro station. It's a stylish, modern hotel, with very friendly, helpful staff. The rooms were a good size with comfy beds.The bathroom was a bath/shower, and again a good size. All rooms are equipped with a safety deposit box, but not free Wi-Fi; for this you need to go to the main lobby.

Breakfast was well stocked, with a good variety of fruits, meats and pastries. I would recommend getting there early to avoid having to wait too long for a table. The breakfast room isn't the largest, but staff work hard to clear tables as quickly as possible.

Overall it's a very good hotel, in a decent location and I think represented good value for money. I would definitely consider returning.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Service
Helpful?
Thank socal_soul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, July 15, 2014
Dear socal_soul,

we are delighted by your nice feedback, thank you.

It is nice to know that you had a pleasant stay with us and that we met your expectations.

Our location is always very appreciated because it is very closed to the city center and to the most beautiful monuments.

Concerning the WiFi, the hotel offers special rates and packages inclusive of WiFi connection. For any further information our reservations office is at your complete disposal.

We really hope to welcoming you back soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,129 reviews from our community

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Melbourne, Australia
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

We stayed here for 5 nights for the summer sale. Booked 9 months earlier on Bookings.com to secure good rates. 10 mins walk or 2 tram stops to the duomo and galleria. Good breakfast in a nice spacious restaurant. Don't forget to request for a room with a bath. Modern decor, clean and newish fittings with good staff who were helpful and friendly. The one downside is the lack of free wifi in room. After having spent 4 weeks in France staying in private apt, great B&B and 4&5 stars hotel where free wifi was offered everywhere, it was hard to comprehend the hotel's policy. In this day and age, where good wifi setup in such establishment wouldn't cost much, it's absurd that the hotel's trying to squeeze 9€ out of the guest for a day for wifi, while professing to be a good hotel for business people! We'll probably stay here again, as we enjoyed the overall experience and we had a great time shopping in Milan. Let's hope that they review their wifi policy before our return!

Stayed July 2014, traveled as a couple
Helpful?
1 Thank sumatriptan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, July 14, 2014
Dear Sumatript,

thank you very much for your positive review.

Concerning the WiFi, the hotel offers special rates and packages inclusive of WiFi connection.
In the lobby the WiFi can be renovated after the first 30 minutes. For any further information our reservations office is at your complete disposal.

We look forward to welcoming you back and soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludhiana, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 3, 2014 via mobile

Nice clean hotel, helpful staff, abt 7 mins walk to duomo area, very good bathrooms, good room size (rooms with front street view are bigger), decent breakfast..highly recommend! !good shopping near the hotel.

Stayed June 2014, traveled with family
Helpful?
Thank charushreegoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, July 4, 2014
Dear Charushreegoyal,


thank you so munch for choosing Uptown Palace for your visit in Milan.

We look forward to welcoming you back and soon to our hotel.


Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2014

Very clean,10 minutes walk to Pizza del Duomo with good breakfast and rich TV sat offer.
18 EUR for transfer from Linate by taxi - it took 20 minutes. Very good located, much better than Best Western Colombo on the north of the centre with the same pricing.

  • Stayed June 2014
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Adrian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, July 2, 2014
Dear Adrian A,

thank you for taking the time to write a comment about your stay at Uptown Palace.

We are happy to know you enjoyed your stay and we are looking forward to seeing you once again.

Kind Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2014 via mobile

By public transport, easy to find. One of the nicest hotels ive ever stayed in throughout europe. Very content with this hotel. Will stay again. Good breakfast to also set you up for the day. Nice extras included gives it classy feeling.

Stayed June 2014, traveled with family
Helpful?
Thank oDoNnGhaIlLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, July 1, 2014
Dear oDoNnGhallLe,

we thank you so much for taking the time to post your positive feedback.

We look forward to welcoming you back and soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Level Contributor
146 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 27, 2014

I stayed here for a business trip. Even though the rooms are small, they are smartly decorated and convenient. The location is 10 min from the Duomo but still away from the tourists. Safe neighborhood. Breakfast was international.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Angelina_Serra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, June 30, 2014
Dear Angelina_Serra,

we are delighted by your nice feedback, thank you!

We really hope to welcoming you back soon to Uptown Palace.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 21, 2014

Although we stayed one night, it was so nice to have such a comfortable hotel after traveling through Europe for two weeks. The bed...incredible, the bathroom..finally a large shower and nice amenities to go with it! Don't take their opinion on restaurants, they aren't the best in the city and are probably connected in some way. There is a hole in the wall authentic italian place on one of the block behind the hotel if you can find it, you must go. Purely locals and their large families and the most incredible food and service. So authentic, english is barely understood/spoken there. Anyway, stay here if you need some comfort at a great price for this city!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Travelife22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uptownpalace, Operations Manager at Uptown Palace, responded to this review, June 23, 2014
Dear Travelife,

thank you for your review.

Our rooms are always very appreciated thanks to the modern furniture and the original design.

For dinner we suggest you to try our Uptown Restaurant: it is extremely elegant and modern and all our dishes are offered à la carte and prepared using only selected local ingredients.

We will surely take into consideration your remarks and suggestions.

We really hope to welcoming you back soon to Milan.

Best Regards,

Alfredo Petrone
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Uptown Palace

Address: Via Santa Sofia 10, 20122 Milan, Italy (Formerly Uptown Palace MGallery Collection)
Location: Italy > Lombardy > Milan
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#39 Business Hotel in Milan
#41 Family Hotel in Milan
#44 Romantic Hotel in Milan
#45 Luxury Hotel in Milan
Price Range (Based on Average Rates):
Hotel Class:4 star — Uptown Palace 4*
Number of rooms: 165
Official Description (provided by the hotel):
The Uptown Palace is a 4-star superior business hotel in Milan. It is modern and elegant and situated a short walk from the Missori metro stop (yellow line), from Piazza Duomo and from Milan's famous shopping streets. The carefully chosen and highly qualified multilingual staff guarantee high levels of service and care for every guest. The Uptown Palace has 165 fully soundproofed rooms. Floors in the rooms are parquet or carpet while those in the public areas are marble. Each room has LCD televisions and en suite bathrooms with shower or bathtub, together with fluffy robes, slippers, hairdryers and a stylish selection of toiletries. The Presidential Suite and four of the Executive suites have an atmospheric view of the Duomo and of the rooftops of busy Milan. Uptown Palace offers its guests a destination par excellence where every dream can come true. ... more   less 
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Also Known As:
Uptown Palace Hotel Milan

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